(SOLVED) Baking cake issue

Sue_ · April 2023

Bakery has not come this Friday. 28.4.23

other things not working either.

Points collecting ok for yellow eggs but nothing showing to check what position you are. So where is my score?

detective season 2 is messed up too.

I did every single daily challenge, but they now say I’ve missed every one.

this game is getting ridiculous. What’s the point in playing when developers can’t get thing working.

It’s not only soda that’s messed up. Saga is also messed up.

Waste of time playing.

jcn1203 · April 2023

Why can’t I play in the bakery today ? It says coming soon

Pitty_Kitty · April 2023

Hello @jcn1203 and welcome to Soda community!

Let's try to find out what's going on

Which device do you use to play Soda? Make and model please
what is your game ID? Here's how to find it

Also, please check troubleshooting steps and let me know if the issue still persists or not so we can move forward with the investigation.

--

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

Let me know, thank you🙂

Pitty_Kitty · April 2023

Hello @Sue_ and welcome to Soda community!

As for Kimmy's Candy Hunt, Soda Studio is aware of the bug and they're working on it to fix it.

As for Detective season, that issue is being investigated as well an it should be fixed for next week of Detective Season.

Sorry for the inconvenience.

For anything related to Candy Crush Saga, please visit Candy Crush community here

jcn1203 · April 2023

Use name is jcn1203

jcn1203 · April 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2626074#Comment_2626074

User ID 8802966992

Kay53 · April 2023

Myself and at least one other team member cannot use our gold bars to release our chef’s hats. It’s been giving a “store unavailable “ message since last night.

jcn1203 · April 2023

I’ve done all of the above and still can’t get in the bakery 😞

cbroomas · April 2023

Half way through 2nd cake and I’m getting a connection error level 11 since yesterday. It worked Thursday prior to the new week game.

Pitty_Kitty · April 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2626131#Comment_2626131

Thanks for letting me know

Which device do you use to play Soda? Make and model please

I'll pass the gaming details on to community manager to find out what's going on.

community manager is back at work on Monday so I''ll be able to have updates then

(SOLVED) Baking cake issue

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