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how to merge accounts?

manuelladias10
manuelladias10 Posts: 12

Level 2

Hello again, I'm sorry for writing the message in Portuguese, and thank you so much for having me so well.๐Ÿ˜Š


Anyway, I need some help on how to merge the accounts here?

I thank you in advance for understanding.

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  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @manuelladias10 and welcome to Soda community!

    Thank you for translating, very much appreciated ๐Ÿ˜Š

    What kind of accounts would you like to merge?

    If you wish to link your King account to a Facebook account or vice versa:

    -visit www.king.com on your pc/laptop

    -click on "games" on the left

    -click on "log in" on the right and use your King account credentials

    (Don't click on "community" as you end up here)

    -click on "settings" - "account"

    -resubmit password

    -click on "score and progression sync" to sync accounts

    Read the complete guide here

    Note that if an account is already synced to another, the linking cannot be undone and redone with a different account.

    Also, if accounts get accidentally merged (which happens frequently if players alternate different accounts on the same Soda app), they can't be separated anymore.

    Hope this helps ๐Ÿ™‚

  • manuelladias10
    manuelladias10 Posts: 12

    Level 2

    hi, thank you very much for the answer, so when you finish registering, a notice from the community appears about it, to get better answers, earn gold bars, etc. The announcement appeared again for me to do it, but I couldn't do it again, if you understand and can explain it to me, I appreciate it!โค๏ธ

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    Answer โœ“

    Hello @manuelladias10

    I see, you mean your game King account and community account ๐Ÿ™‚

    To link your accounts:

    • tap on your community avatar logo (which is a green bear) at the right top corner
    • then select "account and privacy settings" from the curtain menu
    • you should already be able to see the option to link your community account to your game account
    • if you don't, select "edit profile fields" where you can see the status of your account (I see mine is already linked to my game account)

    Read more about the topic in the following articles:

    Link your King and Community accounts and improve your experience!

    ๐Ÿ‘‘ Pro Players - Welcome to the Community!

  • manuelladias10
    manuelladias10 Posts: 12

    Level 2

    thank you very much!๐Ÿ˜Š

  • manuelladias10
    manuelladias10 Posts: 12

    Level 2

    edited July 2023

    hello, but when I do that, I find an option to link, but I can't click on it, so it's because it's already linked?๐Ÿค”

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited July 2023 Answer โœ“

    Hi @manuelladias10

    If you see this green check next to "link my community and game login details" in "edit profile fields" section, then your community account was successfully linked to your game account.๐Ÿ™‚


  • manuelladias10
    manuelladias10 Posts: 12

    Level 2

    thank you!

  • manuelladias10
    manuelladias10 Posts: 12

    Level 2

    it's like that for me!

    and it's not clicking!

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    Answer โœ“

    I see, thanks for sharing.

    When you created your community account, did you confirm your email address through an email sent automatically?

    Is the email address for community account the same email address for game account?

    I'll ask community manager's opinion on this

Hey! Would you like to give us your opinion?