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how to merge accounts?
Level 2
Hello again, I'm sorry for writing the message in Portuguese, and thank you so much for having me so well.๐
Anyway, I need some help on how to merge the accounts here?
I thank you in advance for understanding.
Best Answers
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Hello @manuelladias10
I see, you mean your game King account and community account ๐
To link your accounts:
- tap on your community avatar logo (which is a green bear) at the right top corner
- then select "account and privacy settings" from the curtain menu
- you should already be able to see the option to link your community account to your game account
- if you don't, select "edit profile fields" where you can see the status of your account (I see mine is already linked to my game account)
Read more about the topic in the following articles:
Link your King and Community accounts and improve your experience!
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If you see this green check next to "link my community and game login details" in "edit profile fields" section, then your community account was successfully linked to your game account.๐
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I see, thanks for sharing.
When you created your community account, did you confirm your email address through an email sent automatically?
Is the email address for community account the same email address for game account?
I'll ask community manager's opinion on this
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Answers
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Hello @manuelladias10 and welcome to Soda community!
Thank you for translating, very much appreciated ๐
What kind of accounts would you like to merge?
If you wish to link your King account to a Facebook account or vice versa:
-visit www.king.com on your pc/laptop
-click on "games" on the left
-click on "log in" on the right and use your King account credentials
(Don't click on "community" as you end up here)
-click on "settings" - "account"
-resubmit password
-click on "score and progression sync" to sync accounts
Read the complete guide here
Note that if an account is already synced to another, the linking cannot be undone and redone with a different account.
Also, if accounts get accidentally merged (which happens frequently if players alternate different accounts on the same Soda app), they can't be separated anymore.
Hope this helps ๐
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hi, thank you very much for the answer, so when you finish registering, a notice from the community appears about it, to get better answers, earn gold bars, etc. The announcement appeared again for me to do it, but I couldn't do it again, if you understand and can explain it to me, I appreciate it!โค๏ธ
0 -
Hello @manuelladias10
I see, you mean your game King account and community account ๐
To link your accounts:
- tap on your community avatar logo (which is a green bear) at the right top corner
- then select "account and privacy settings" from the curtain menu
- you should already be able to see the option to link your community account to your game account
- if you don't, select "edit profile fields" where you can see the status of your account (I see mine is already linked to my game account)
Read more about the topic in the following articles:
Link your King and Community accounts and improve your experience!
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thank you very much!๐
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hello, but when I do that, I find an option to link, but I can't click on it, so it's because it's already linked?๐ค
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If you see this green check next to "link my community and game login details" in "edit profile fields" section, then your community account was successfully linked to your game account.๐
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thank you!
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it's like that for me!
and it's not clicking!
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I see, thanks for sharing.
When you created your community account, did you confirm your email address through an email sent automatically?
Is the email address for community account the same email address for game account?
I'll ask community manager's opinion on this
0