Game won't load on windows 10 - ❗Under investigation

Finland · August 2023

*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules

Crees · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2765409#Comment_2765409

This worked! Thank you and yes, I also had to do the same thing last year as well.

Crees · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2765459#Comment_2765459

This worked!! Problem solved.

SApple2 · August 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2765552#Comment_2765552

You're welcome! I'm glad it worked for you! 🙂

Safanm68 · August 2023

Why can't I open up my candy crush soda game? I can play on facebook but I lost everything and I am not on the right level. I uninstalled it and reinstalled it. Please help.

TonisMom · August 2023

I have been playing for a long time and suddenly my game refuses to load. What can I do to get back my game?

tileigh80 · August 2023

Mine began doing the same thing yesterday and still isn't working. It will just flash. Sometimes it will put up a black screen for about 1 second. And I can't find where to get help from.

Yosca · August 2023

Welcome to Soda Community @TonisMom @tileigh80

Do you happen to play the game on Win10? More players reported this issue and we’ve passed it on. However, last year we had a similar issue and a player found a solution. Please visit this link here and hopefully this will solve your problem.