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Edited by CM: š¤ Oops! Please repost in English
lugoc2000
Posts: 32
Level 3
*Edited by CM: š¤ Oops! Please repost in English so everyone can understand - OurĀ House RulesĀ
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Please repost in English š¢
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Good morning, I don't know if I'm the only one but I have lost booosters and rewards pass, I have contacted technical service and the responses are very slow, many emails and in the end they do not solve me, I give you an example a pass disappeared in level 11 and Technical Service what he offered me was 1 Lollipop Hahahaha absurd.
greetings
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Hi Good night,
I'll move over your issue to our Moderators so that they can explain you the issue @Yosca @Pitty_Kitty
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I can send you proofs and emails if you wish I have more than 20
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You have 20 boosters in your game and somehow that disappeared? You mean that right?
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I can send you proofs and emails if you wish I have more than 20 email back and for
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Can you give me your game screenshot so that i can catch you. Show your Map+Events tap
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I have 2 cases that were not resolved, 1 boosters that had been lost and were going to be recharged, they were never recharged and the technical support service agent did not want to believe me, the second case was making a big pass with rewards of 21 and at level 11 it disappeared, the technical support agent either didn't help me and offered me 1 lollipop for all 11 levels, that's absurdā¦.
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This is one of the cases, they only charged the 8 hours but not the boosters
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šFeeling bad for you. Don't worry. Did you buy boosters or earned by playing?
Note that, If you uninstalled,reinstalled, deleted game data, login/logout then your boosters will be lost, Boosters & lives are not stored in the King Server. They only stored in your device so that you can use it online & offline both.
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