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Wrong email and password combination when I try to sign in using Facebook
Answers
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Hi @GERRY_2_2 welcome to Soda Community!
Iโm sorry to hear youโre having trouble logging in ๐
Is it Candy Crush or Candy Crush Soda your question is about? Let me know so you can get the help you need๐ค
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candy crush saga
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Thank you for your reply! You are now in Soda forum but not to worry, I will make sure your question is moved to CCS forum ๐คLet me call Candy moderators so they can help you; @PummyRaj @bearwithme @kiara_wael
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Hello @GERRY_2_2 ๐ค A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using to play the game?
Thank you for the heads-up, dear @Yosca๐2 -
i faced the same issue after changing my cell phone. facebook app and candy crush saga app are latest version. iPhone 13, iOS version 17.6.1
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y Crush Soda
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it is both Candy Crush and Candy Crush Soda. I can log into Facebook if I clear the cashe in Safari but once I am in Facebook it does not go back to my game. The only way to get out of Facebook is to cancel and then I am not signed into Candy Crush or Andy Crush Soda. I think it has to do with the OS version because I can sign into thru Facebook on my old iPad Air that is on 15.8. My new 2024 iPad Pro that is on version 18 wonโt sign in thru Facebook.
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I solved the problem by following these steps:
1.Remove the Facebook app and Candy Crush app.
2.Log out of facebook.com on Safari.
3.Clear Safariโs cache.
4.Turn off the device and wait a few minutes to allow the cache to clear.
5.Turn the device back on.
6.Download only the Candy Crush app (do not download Facebook yet).
7.Connect Candy Crush via Facebook.
These steps worked for me. After that, you can download the Facebook app.
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After reinstalling the operating system on my computer, I canโt log into Candy Crush Saga with my Facebook account to bind it. Is there any way to resolve this issue?
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Thanks. I did all of these steps and it worked fine on my iPad that is on a release prior to OS 17, but when I try to do these steps on my new IPad that is on 18.1, it gets stuck in Facebook, and got stuck in Facebook when I was on some version in 17. I think it is an OS problem. Has anyone resolved this on OS 18.1?
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