Candy Crush Soda Saga

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Candy Crush Soda Saga

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Share news, updates, or anything Soda-related you'd love to chat about!
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Need help with the Soda? Ask your question or check for answers here.
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Strange artifact covering game during cake baking

Sometimes, after releasing teammates in cake baking, I get a list of players on some other active competition covering part of the cake game. That part of the board is covered. If I try to play, the board changes to the next odd display. I lose my chef hat.

The game layout is replaced with this screen, before the game freezes and crashes. My token is the black cat.

Team code 649476969

I power off my phone several times a day, and it is not the cache.

Accepted answers

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268446#Comment_3268446

If you don't want to fail and lose your chef hat, don't touch the Soda Race icon when it appears, you can pass the board as usual.

All comments

EShirley

minnaj, I consider it a bug that after losing your chef's hat, you have to acknowledge two times that you have lost your chef's hat, in order to to clear their notices. If you only click on one or none, even if you or a teammate passes five levels, you get it back, but then lose it immediately when they pop up the notice with no response from the last loss.

This is annoying. One notice should be enough. Or maybe they could notice the time of the release came after the loss.

EShirley

Thank you,

@michimune

EShirley

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268446#Comment_3268446

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268451#Comment_3268451

If by memory, you mean free storage, I have 218GB free. This model has 6GB RAM.

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268446#Comment_3268446

If you don't want to fail and lose your chef hat, don't touch the Soda Race icon when it appears, you can pass the board as usual.

EShirley

Yesterday, I updated my iPhone from iOS 18.3, released January 27, 2025 to 18.3.1 released yesterday.

The artifact happened again. It appears to be five players from the Soda Race, though this time it did not stop the cake board.

This board was simpler, so I was able to complete it anyway.

Looking at the in-game gear icon, then the group does not show my player ID.

It does not show the game version.

minnaj

https://community.king.com/en/candy-crush-soda-saga/discussion/486340/strange-artifact-covering-game-during-cake-baking

This has happened to me three times toda

Screenshot_20250214_164531_Candy Crush Soda.jpg

Screenshot_20250214_164511_Candy Crush Soda.jpg

y. It's getting really aggravating. Plus I get a notification that I have released everybody from jail, and when I go into the game, it says I lost my chef's hat. There have been other glitches in this game today.

EShirley

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3266098#Comment_3266098

I saw you. Thank you so much. 😍🔨😆

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/486340/strange-artifact-covering-game-during-cake-baking

Dear Shirley, I am sorry for your problem in Bake a Cake.

I have earned over 200 hammers in your team. Enjoy the rewards 😆

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3265031#Comment_3265031

Hey there @Eugest, if you go into Settings ⚙ in the game, then press the orange button with the guys and one that has a Crown 👑, you should see your profile, there if you press the "King" logotype at the top you should see your Player ID.

Usually the game updates automatically, but sometimes it's also worth to check the store to see that an update hasn't been missed. You should also try these steps just to be sure:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache: Settings > Safari > Clear History and Website Data

If the problem remains, please let us know and if you can send the Player ID as well 🙏

EShirley

iPhone 13/ iOS 18.3

The game updates itself, but does not tell me which version.

The instruction here for player ID is no longer valid. https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Palash_Sarma

Hi welcome to the soda community

Sorry for hear from you please check this page below the link

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-apple-device

Please check your latest version of your game and device software update.

Thank you for joining us

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268446#Comment_3268446

If you don't want to fail and lose your chef hat, don't touch the Soda Race icon when it appears, you can pass the board as usual.

All comments

Palash_Sarma

Hi welcome to the soda community

Sorry for hear from you please check this page below the link

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-apple-device

Please check your latest version of your game and device software update.

Thank you for joining us

EShirley

iPhone 13/ iOS 18.3

The game updates itself, but does not tell me which version.

The instruction here for player ID is no longer valid. https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3265031#Comment_3265031

Usually the game updates automatically, but sometimes it's also worth to check the store to see that an update hasn't been missed. You should also try these steps just to be sure:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache: Settings > Safari > Clear History and Website Data

If the problem remains, please let us know and if you can send the Player ID as well 🙏

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/486340/strange-artifact-covering-game-during-cake-baking

Dear Shirley, I am sorry for your problem in Bake a Cake.

I have earned over 200 hammers in your team. Enjoy the rewards 😆

EShirley

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3266098#Comment_3266098

I saw you. Thank you so much. 😍🔨😆

minnaj

https://community.king.com/en/candy-crush-soda-saga/discussion/486340/strange-artifact-covering-game-during-cake-baking

This has happened to me three times toda

EShirley

Yesterday, I updated my iPhone from iOS 18.3, released January 27, 2025 to 18.3.1 released yesterday.

The artifact happened again. It appears to be five players from the Soda Race, though this time it did not stop the cake board.

This board was simpler, so I was able to complete it anyway.

Looking at the in-game gear icon, then the group does not show my player ID.

It does not show the game version.

michimune

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268446#Comment_3268446

If you don't want to fail and lose your chef hat, don't touch the Soda Race icon when it appears, you can pass the board as usual.

EShirley

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268446#Comment_3268446

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3268451#Comment_3268451

If by memory, you mean free storage, I have 218GB free. This model has 6GB RAM.

EShirley

Thank you,

@michimune

EShirley

This is annoying. One notice should be enough. Or maybe they could notice the time of the release came after the loss.

Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing
İlerlemeyi androide aktarmak
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.

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