How do I get in touch with someone from Customer Service?

susysabs · July 2017

I've emailed customer service about Candy Crush Soda Saga game glitches, but never hear back. Is there a phone number I can call?

Cezdiamond · July 2017

Hi there- Thanks for posting on King Care. Sorry for the delay in getting back to you. We do not currently have phone support but you can find us here on King Care, by in game support or email support :-)

Let me know what you need a hand with.

Have a lovely weekend!

Sharon_Pollock · April 2018

I lost my candy crush, I was on level 2600 something, and tried to connect to Facebook and I said I would continue as Sharon and it went to level 1... so sad I delegated it and tried to start over still on one. How can I get my account back?

FrancesFitz · March 2019

I made a comment on here a while ago and I haven’t got a response from anyone. I would like to talk to someone. It’s extremely important.

firebombmarkus · March 2019

Hi @FrancesFitz and welcome to our adorable Community 😊 Can you please tell me more about your issue? I will give my best to try and help you.

Tammyjo · April 2019

Hi! I’m having a problem when I win bonus play time or I buy a package with time, it’s taken from me immediately or sometimes I only get a couple minutes play....I’m paying for this or winning it and not receiving it. PLEASE HELP ME with this situation or I would like a refund for the last one I just paid for $9.99 for and didn’t get the hour play time.

_Elsa_ · May 2019

Hi @Tammyjo,

Thanks for posting here in the community. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

_Elsa_ · May 2019

FrancesFitz said:

I made a comment on here a while ago and I haven’t got a response from anyone. I would like to talk to someone. It’s extremely important.

Do you still need help?

How do I get in touch with someone from Customer Service?

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