🎂 Join the 10th Anniversary of Soda! 🎊
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
“No Internet” Candy Crush Soda Saga
SodaCrushNYC
Posts: 8
Level 2
in Support
Since update before last, Soda Crush is giving me a “No Internet” error although I’m on Wi Fi or cellular almost all the time. I sync via an email account, which I can’t log in to not through Facebook. iOS is up to date. Soda Crush is up to date. Have not changed any settings. Game is not syncing across devices. On level 1542 on mobile. Says 1538 on other devices. Afraid to uninstall as it won’t remember my last level.
Best Answer
Answers
-
I've the same issue.
Please make a new update to solve this problem!
I do'nt want to loose everything!
I play with the windows 10 app on my PC out of Microsoft store en its freeze, it says now internet.
I can play levels, it's store up but i can't see live items, links, gifts or my avatar.
The app says everything will be seen and saved when you're have logged in on the internet.
When i logg in on IE, also on my PC, with my King account, there is everything to see,
but the app is farther then when i logged in.
-
Hi @SodaCrushNYC and @heidi123 are you still having problems with the game? They are going to ask you to do some troubleshooting so let's try that now. First clear the history and make sure that you have the most recent version of the game. Then click on one of the links below to complete the troubleshooting.
Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
-
We can get you back on track! Please follow the steps on here:Bruster said:As am I.
i deleted and reinstalled game but it won’t reloaded my saved levels...which has been saved via king.
back to level 1????
-
What I would like to suggest to you is that you uninstall the game app and reinstall it again. You shouldn't lose your boosters but to be sure of that do a print screen of the boosters that you have and then do the uinstall/reinstall. I did it once on my Windows 10 through my desktop computer and didn't lose anything.MB67 said:I've the same issue.
Please make a new update to solve this problem!
I do'nt want to loose everything!
I play with the windows 10 app on my PC out of Microsoft store en its freeze, it says now internet.
I can play levels, it's store up but i can't see live items, links, gifts or my avatar.
The app says everything will be seen and saved when you're have logged in on the internet.
When i logg in on IE, also on my PC, with my King account, there is everything to see,
but the app is farther then when i logged in.
-
Hi @Elsa,
Thanks for all the notes. I tried everything to get my game working again, and have had to delete it and restore to a previous save. I was on 92 days in a row of game play and lost several, difficult levels. Is there a way to restore my levels at least? Lost money because of this.
Thanks
