“No Internet” Candy Crush Soda Saga

SodaCrushNYC · June 2019

Thank you 🙏🏼

SodaCrushNYC · June 2019

@elsa my game username is different than this profile, but both same email address. LMK if need!

_Elsa_ · June 2019

Hi @SodaCrushNYC I am now back on my computer. This is what you need to do to get your levels back. First you have to get your user ID # by following the steps on here:

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact

They can manually go into your account and get your progress back. They will email you with a ticket number. Please make sure to use this topic and subtopic when completing the form.

SodaCrushNYC · June 2019

Thanks @elsa. Off to submit!

MB67 · November 2019

The issue of 'No internet' is back again.
This is the matter for about a week now.
Must i now uninstall and reinstall the game again?

“No Internet” Candy Crush Soda Saga

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