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Disappearing Events & Extra features on W10! FIXED!

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Answers

  • MOONBUBBA
    MOONBUBBA Posts: 7

    Level 2
    My Episode Race and Soda squad disappeared too, but only on my PC (Windows 10). My phone app is working as usual. This is problematic because that, to me, is the best part. Winning the races and earning boosters and gold bars. Really disappointing when I get to the end of an episode and win nothing. 
    Any insights?
  • BEVSUM
    BEVSUM Posts: 4

    Level 1
    Mine is Windows 10
  • PummyRaj
    PummyRaj Posts: 44,082
    edited February 2020
    Hello @MOONBUBBA, A Warm Welcome to our friendly King Community :) 

    I am sorry to hear that you have lost the events in your PC game!!  

    Looks like there is an issue going on for Windows 10 game, as I have seen few more complaints about the same issue!!  Let me find more details and get back to you :+1: 

    In the mean time, can you please provide few details:  (1) Version you have right now, (2) a screenshot of the Map;

    I will get back to you as soon as I can.  Talk to you soon!  
  • NhWendy
    NhWendy Posts: 35

    Level 3
     I looked under Settings.  Ver:  1.162.100.0  to answer your previous question.
  • MOONBUBBA
    MOONBUBBA Posts: 7

    Level 2
    version 1903 
    I can't get a screen shot, my camera is missing. No really, it's a Dell..
  • PummyRaj
    PummyRaj Posts: 44,082
    edited February 2020
    Hello again @MOONBUBBA, :) 

    To take a screenshot, I don't think we need a camera (if you are mentioning the in-built camera of the PC)! 

    You just have to press the button that has "windows icon" and the button that says "Prnt Scr" (which is Print Screen) same time to get the screenshot!  

    Here is a web-page that tells you how to take a screenshot  https://www.take-a-screenshot.org/
  • tourmaline
    tourmaline Posts: 7

    Level 2
    I've been having the same problems - "Boosters, Race to finish, weekly leader board, Tiles; the "whole" game, weekly leaderboard, race to the finish, weekly game prizes, everything". It started a few days ago. I too sent an email to King support and was linked back here. Please assist.
  • dimore
    dimore Posts: 8

    Level 2

    I'm on PC, I use Window 10

  • bearwithme
    bearwithme Posts: 16,685
    Hello @Tourmaline - in order to help the studio pin down this problem can you please confirm the platform you're missing these extra features from?  Are you playing on a PC with the Win 10 app?
  • NhWendy
    NhWendy Posts: 35

    Level 3
    Hello Bearwithme,  I'm one of the Windows 10 PC users with The Problem.  I have version 1.162.100.0  that has worked just fine until a few days ago.  I didn't see anything posted to my previous thread, so I am posting here.

Hey! Would you like to give us your opinion?

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