Disappearing Events & Extra features on W10! FIXED!

MOONBUBBA · February 2020

My Episode Race and Soda squad disappeared too, but only on my PC (Windows 10). My phone app is working as usual. This is problematic because that, to me, is the best part. Winning the races and earning boosters and gold bars. Really disappointing when I get to the end of an episode and win nothing.
Any insights?

BEVSUM · February 2020

Mine is Windows 10

PummyRaj · February 2020

Hello @MOONBUBBA, A Warm Welcome to our friendly King Community

I am sorry to hear that you have lost the events in your PC game!!

Looks like there is an issue going on for Windows 10 game, as I have seen few more complaints about the same issue!! Let me find more details and get back to you

In the mean time, can you please provide few details: (1) Version you have right now, (2) a screenshot of the Map;

I will get back to you as soon as I can. Talk to you soon!

NhWendy · February 2020

I looked under Settings. Ver: 1.162.100.0 to answer your previous question.

MOONBUBBA · February 2020

version 1903
I can't get a screen shot, my camera is missing. No really, it's a Dell..

PummyRaj · February 2020

Hello again @MOONBUBBA,

To take a screenshot, I don't think we need a camera (if you are mentioning the in-built camera of the PC)!

You just have to press the button that has "windows icon" and the button that says "Prnt Scr" (which is Print Screen) same time to get the screenshot!

Here is a web-page that tells you how to take a screenshot https://www.take-a-screenshot.org/

tourmaline · February 2020

I've been having the same problems - "Boosters, Race to finish, weekly leader board, Tiles; the "whole" game, weekly leaderboard, race to the finish, weekly game prizes, everything". It started a few days ago. I too sent an email to King support and was linked back here. Please assist.

dimore · February 2020

I'm on PC, I use Window 10

bearwithme · February 2020

Hello @Tourmaline - in order to help the studio pin down this problem can you please confirm the platform you're missing these extra features from? Are you playing on a PC with the Win 10 app?

NhWendy · February 2020

Hello Bearwithme, I'm one of the Windows 10 PC users with The Problem. I have version 1.162.100.0 that has worked just fine until a few days ago. I didn't see anything posted to my previous thread, so I am posting here.

Disappearing Events & Extra features on W10! FIXED!

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