Disappearing Events & Extra features on W10! FIXED!

QueenB

@dimore, welcome to our Community 🤗

What is the problem that you are having and which device are you playing on? Is it an Apple, Android, Windows device or are you playing on Facebook or King.com?

Thanks for providing more details so we can help  

QueenB

@MAYANK2003, a big welcome to you to 🤗

Sorry, but we only use English in the King Community, to make sure that everyone understands and can be understood. 

Please feel free to re-post your question in English and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day!

QueenB

Thanks for reporting these guys 🙌💪

It looks like it's an issue that is affecting Windows 10 app so I'll report this to the Studio and see if there was/is an issue.

Can anybody confirm the game app version installed, please and if the issue is still persisting?  

1. Open the Store and sign in with the account you use to play the game.
2. In the search box, type the name of the game. For example, type Microsoft Solitaire Collection in the search box.
3. On the game detail page, the button will show Open if you have the latest version. If it shows Update, select it to update your game.

Thanks  

QueenB

Can you all please confirm the platform you're playing on? Does it happen to be Windows 10? 🤔

QueenB

Can you please confirm the platform you're missing these extra features from? 

Are you playing on Apple, Android, Facebook, King.com or Windows 10? 

ROBCamra

I've lost everything as well. Mr Toffee, Soda Squad & Episode Race. Mine all suddenly went yesterday.

QueenB

Welcome to our Community @Rich_Harstad and sorry to hear you're having issues 😬

Can you please let me know which device you are playing on? is it an Apple, Android, Windows 10, Facebook or King.com? 

Thanks  

QueenB

Thanks for sharing @ROBCamra👍

Which device are you playing on? Is it Windows 10? 

ROBCamra

Yes, Windows 10 on a desktop PC.

chris25nc

I'm using windows 10 and log in via email