Candy Crush Soda Saga freezes on Facebook-- Fixed!

Lorna_199 · April 2020

Mine is the same!

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/292662/this-error-message-on-pc-via-facebook-since-28-4-2020-and-still-going-on-how-can-i-fix-this-please

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

Please check some troubleshooting here and let me know.

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Sharon_Nattrass · April 2020

Hi PummyRaj,

Did as you suggested but still having the same problem.

Using Windows 10 on a laptop through Chrome.I can still access Pet Rescue this is loading no problem.

Just wondered if you had any other suggestions.

Many thanks

Isy_Hargreaves · April 2020

Hi can anyone help me to get an error fixed on Candy Crush Soda Saga as soon as the game is loaded a message comes up saying they have found an error and are trying to fix it. This problem has been happening since yesterday. I e- mailed King and have done what they asked but still not working. Would love it if anyone can help me fix this problem.

Thanks Isy

Spinnifix · April 2020

Hello and welcome to this community

Please close and update your game and clear the cache and restart. Then it could work again. Good luck If not, please get back in touch !!!

NaomiKleyn · April 2020

This is what I get each time I try to log into Candy Crush Soda: "You have experienced an error that we are working hard to fix...Please try again in a moment!"

Please can someone help me solve this issue.

Chris20 · April 2020

I've been receiving this message since yesterday morning, what's gone wrong😣

Freddy_ · April 2020

Is this on the facebook app.As experiencing this myself so just downloaded th e win 10 app, but first thing to try would be clear the cache / history of your internet browser and restart your device. see if this sorts the problem

Spinnifix · April 2020

Hello and welcome to this community

Please note that your game fits together with the right page. It could be confusing for us. Because you're here in Candy Crush. I have it moved to Candy Soda and dear CM, could give you more information. @Lola_Pop

In any case, it is important that you have the latest version update and clear the cache. You can avoid many problems with this !!! Good luck

AlexWillcox · April 2020

Okay. Cache cleared, Pc off overnight, three different browsers tried.

There is a problem with Candy Crush Soda in Facebook, giving the error message reported above.

Multiple people are having the same problem since 28/4/20. It's not us. It's you.

Please look into fixing this.

Candy Crush Soda Saga freezes on Facebook-- Fixed!

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