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Candy Crush Soda Saga freezes on Facebook-- Fixed!

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Answers

  • Lorna_199
    Lorna_199 Posts: 1

    Level 1

    Mine is the same!

  • Sharon_Nattrass
    Sharon_Nattrass Posts: 9

    Level 2

    Hi PummyRaj,

    Did as you suggested but still having the same problem.

    Using Windows 10 on a laptop through Chrome.I can still access Pet Rescue this is loading no problem.

    Just wondered if you had any other suggestions.

    Many thanks

  • Isy_Hargreaves
    Isy_Hargreaves Posts: 3

    Level 1

    Hi can anyone help me to get an error fixed on Candy Crush Soda Saga as soon as the game is loaded a message comes up saying they have found an error and are trying to fix it. This problem has been happening since yesterday. I e- mailed King and have done what they asked but still not working. Would love it if anyone can help me fix this problem.

    Thanks Isy

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    Please close and update your game and clear the cache and restart. Then it could work again. Good luck If not, please get back in touch !!!

  • NaomiKleyn
    NaomiKleyn Posts: 4

    Level 1

    This is what I get each time I try to log into Candy Crush Soda: "You have experienced an error that we are working hard to fix...Please try again in a moment!"

    Please can someone help me solve this issue.

  • Chris20
    Chris20 Posts: 26

    Level 3

    I've been receiving this message since yesterday morning, what's gone wrong😣

  • Freddy_
    Freddy_ Posts: 68,477

    Is this on the facebook app.As experiencing this myself so just downloaded th e win 10 app, but first thing to try would be clear the cache / history of your internet browser and restart your device. see if this sorts the problem

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    Please note that your game fits together with the right page. It could be confusing for us. Because you're here in Candy Crush. I have it moved to Candy Soda and dear CM, could give you more information. @Lola_Pop


    In any case, it is important that you have the latest version update and clear the cache. You can avoid many problems with this !!! Good luck

  • AlexWillcox
    AlexWillcox Posts: 2

    Level 1

    Okay. Cache cleared, Pc off overnight, three different browsers tried.

    There is a problem with Candy Crush Soda in Facebook, giving the error message reported above.

    Multiple people are having the same problem since 28/4/20. It's not us. It's you.

    Please look into fixing this.

Hey! Would you like to give us your opinion?