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As per 11th of June 2021 all we can tell you is that you will be only receiving BGH as a side event with the monthly Seasons ( like Springtime Mystery or Harmony Season)
That is weird 🤔 I was able to win about 3-4 times before the game locks me out. About gold, sometimes it takes awhile before it shows up ( up to 2 days for me)
Hey @jentee71 a lot of players haven't had it from a very long time. This was the CM Lola_pop last update about BGH-
Hello Bubblegum Hill Climbers!
So, latest news from the Soda team is that Bubblegum Hill will NOT be available this weekend for most of our players; there are tests going on, so that some players may have the event though.
Thanks for your patience. 🙏
Hi and Welcome to our Community
Make sure Check app update - Log out game - Restart Device - Open game and Log in.
Also please check this post
Thank you
Hi @oritehud, welcome to the Community!
ℹ️ Some Players have reported that some rewards haven't been delivered lately. Be assured that the Studio Team is looking into this & more information will be posted HERE as soon as we get it.
This is what we know so far ⬇️
Welcome to the Community @oritehud This week the studio has started more tests on BGH and therefore he will not be available for a large group of players. We don’t know how long the tests will take. You can be updated in this thread Update BGH. Thank you 🙂
We've just been informed new tests are starting this week- that means the Bubblegum Hill will not be available for a large group of players for the next weeks, and the test group will possibly be reshuffled.
We don't know for now how long it will take, but we know the Studio team's goal is to make the Hill even sweeter (and stickier?) so I'm sure it will be worth it!
Hello again Amber, badges do nothing to the game. They are just for the community. You can explore the community when you are not busy playing games.🤣🤣🤣
Welcome to Sweet King Community! 👑
Sorry to hear about your question! 😔
You can see Lola Pop the Community Manager answer to all of Soda Players that I hope you can understand to read it :
Update 27th August: King Chewy aka the Bubblegum Troll is back in town! The Studio is still monitoring the feature. It will be in your devices now from Monday 8.30am CET to Thursday 8am CET
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
@aimso2020 Well now BGH has been shifted to weekdays Monday to Thursday instead of weekends. I had it on Monday for 2hrs and Thursday for 2 hrs. I guess the change in the number of hours, or the change from using lives to energy or change in days is so that all the players could get access to it. But unfortunately, there are still a lot of players who don't have BGH 😐
Did u check if u had it on any of the weekday?
Hi and welcome to the community.
Bubble gum hill is still in testing mode. Thats why not available to all and Studios are still monitoring its progress. You may try following basic troubleshooting tips by.
Log out, Update your game application, Restart your device, If you are playing through browser please clear cache / history and Log in again to see if it helps you.
Thanks and have a nice day ahead.😀
No, I don't have any problem with BGH because I don't have BGH 😅. But about the internet connection, please check to see if your game is up to date.
@Sunny11 Hi and welcome, Bubblegum Hill is being tested by a very small group of players at the moment as they are trying to see if it has any problems. The game team will be monitoring how it is performing before releasing it again. You will have to be patient and hopefully BGH will return very soon
Hope this helps
Hi @sarma_palash123 . Welcome to our Community
Sorry for the inconvenience
The game is being tested by some very lucky players- it's a tiny group for now; if everything is ok, Bubblegum Hill will be back soon!
For more Info here 👇️
Welcome @CastleBooBoo
There were issues with BGH and the Studio is testing with a small group players. So last weekend you were part of the testing group. The tests are still going on so you can be updated when BGH comes back in the main thread HERE
Hi @jugsjane Welcome to the Community,
Bubblegum Hill has been reported for Problems recently by Players. Thus, it is being tested for Improvement.
Some Players might get it as event and mostly it is not available for some weeks due to testing reasons.
You can get information about if it will be available for the Week or not here-
https://community.king.com/en/candy-crush-soda-saga/discussion/295531/update-on-the-bubblegum-hill/p1
Hello everyone. Too bad, there are still problems so we won’t get BGH for a while. If you want to be updated, check the main thread Update Bubblegum Hill.
Event is for random selected group and it may rotate among group ... and sometimes new events is on the way to replace old events ...
I'm very upset too. I woke up this morning thinking I'd get to play this whole weekend and NOTHING!!! I don't even feel like playing the game. Bring it back!!!
Hello @Mutanu Hearty Welcome to our wonderful King Community 🤗
I am sure you are talking about Candy Soda game, right!
If so, the Bubble Gum Hill appears only on the weekends. He comes on Friday late evening and goes back on late Sundays.
Those are the normal timings he comes in to our games to help us earn few extra boosters. So, you do not have to worry at all that you do not have him in your game on weekdays.
Does this makes sense?
Hello everybody,
I'm sorry I haven't updated you yet. I try to contact you every time we have news from the Studio as you know.
@deb0407 , the Studio needs some time to analize the data coming from each test- that's why I couldn't write back sooner. Please accept my apologies. 🙏
Have you had a look at our discussion area?
Our developers have been working on a new and exciting event- The Soda Summer Vacation!!
And there is also a chance to take part in a Play Test- maybe you'd want to try it out while you wait for the BGH to return?
hi @Bricorn I agree with you on the delay of BGH is incompetent and I do blame the studio. They're greedy in my opinion. Yes, I remember the quests, that was fun to play. 😭 I just hope when BGH returns, it will be better than before. But from what I've seen all their updates, I have my doubts.
General post, not just to deb0407;
Please remember that the people you're asking questions of don't actually work for King, they're just players like us who have a channel to King that we don't. If King tells them something, they'll relay it to us, I'm sure they're as fed up with this as we are.
Knock King sure, they've been unreasonable on this one, but please don't get annoyed with those trying to help.
To those who say this is King deliberately removing BGH, they're quite capable of doing just that (remember Quests?). I believe they're trying to fix BGH, the delay is simple incompetence - just as well the developers work for a game company and not for a bank or suchlike! 😊
17 weeks now people and the ace tech team is still working on it. We pick 2 days and everyone dosen't play for those 48 hours watch how fast it comes back
Agreed. I play a lot less. Found myself going to Words with Friends again. They keep up with their levels, new challenges, making the game fun and interesting! This has just become a bore. Especially when I finish all the levels and Bubble Gum Hill is gone. Playing old levels over is ridiculous.
I'd love to ignore this soda game. Then I find myself keep coming back do check on my mr toffees fair teammates to see if they ever will come back and play their tiles.😡😡😡 anyway I do play a lot less now. Boring w/o BGH.
We should ignore this game the same way they ignore us. If we stop playing the fix will be find faster.
yes, I know I don't like it either. I have been living here on this discussion since they took it off line. 🙄 I think jimmythekid will tell us how many weeks.🤣🤣🤣 but I love that we all keep posting our frustration. what the studio is doing is not fair to us at all.
@ipete
Well that is really not fair in my opinion. They should know by now whether the trial worked or not. If a player asks a question it should be answered instead of ignoring them. All we seem to get is the runaround.
hello deb0407, we are all frustrated w/o having BGH to play. but I think @Lola_Pop only update us once a week. normally on Friday. she will stay hidden until then.😁
@Lola_Pop
Two days in a row I have asked for an update. Please respond.
Please give an update on the Bubblegum Hill testing and when we will get it back.
this thread is incredible
LOL
He want's us to respect the it team, after 17 weeks of them craping all over us, they deserve nothing but our ire .
(Edit by CM: Offensive)
100% correct I've been saying it for 17 weeks now, it's a big money grab. If bgh ever comes back it will be horrible, winning hammer's will be extinct. Worst company ever worst tech team worst management. LIES LIES LIES THAT'S ALL WE GET
Reality check. All the spin about BGH needing fixing is most likely nonsense. They stopped it because people could win and "accumulate" free hammers, which in turn help in hard games. Now most rewards are "timead" (you get 15 min or 30 min). Winning hammers is few and far between. Timed awards benefit the "profit"...greed wins out. Anyone with common sense knows many players have children, or jobs, or even in a pandemic have to do other things. So giving away 30 min of anything is hit or miss for the one who won...maybe you can use it or maybe you can't. If you have children, or an elderly relative to care for; a job, an appointment. Bubble Gum Hill on the other hand you could play over and over and win and keep your winnings. Their new game is a joke. Tiny rewards but in order to get the big rewards, 50 big ones. I don't care what they say here....they got rid of BGH because too many people won hammers and time. GREED eventually wins out. Even in a pandemic when the company can be contributing they want to be taking..
I am patiently waiting for the bubblegum hill to return, and I am also hoping to see the daily quests coming back too, that would be perfect! I would rather have those two games then the horrible Mr Toffee’s Fair, believe me.
Your feelings get snowflake sonny because I tell the truth. (Edit by CM: Offensive)
Could you please give an update on Bubblegum Hill? How long does it take to know if the trial worked?
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Nooooo what have I done? More complaints? 😉
Lola_Pop
I'm 65. Our only fun is games. Corona's no time out. Besides, I've been loving this game for years. I can't play when the episodes are over. That's why I insist on bubblegum hill. There's nothing to be angry about. You're not giving any more events. What should we do? I don't enjoy any other games. I quit Saga and the other King games.
This is the start of the 17th week and still no bubblegum hill, they must really think we are stupid. Telling us lie after lie after lie and were supposed to believe it like its gospel. The cash grab continues
I suggest the room start to report jimmythekid ( I know how to @......just not giving IT the respect )....get IT kicked out of here.....total waste of time sifting through the thoughtless thoughts.
I'd recommended to leave jimmy alone. He is just venting his frustration.❤️❤️❤️Give everyone some love.
See how calm I can be😁😁😁
An old fellow like you plays these kids games. I'm amazed. 🙄
64 here. 😁
I e-mailed the company directly and basically got the same ridiculous answer......
Thanks for contacting us!
I understand it might be frustrating to lose access to this rewarding feature. Bubblegum Hill is an in-game event that challenges you to capture the Candy Throne and win some truly royal rewards. To give you the best experience possible, we are making some updates to the game and this means the event will be unavailable until further notice, Tiffany. We hope that you'll enjoy many of the other exciting events and challenges in the game.
I hope this was useful, and have a great day!
--
Santiago
King Player Relations 📫
@Lola_Pop This is seriously some of the worst customer service I have experienced in a long time. Neither on this board or directly through email has an acceptable answer been given. I personally find the we are tweaking, improving, updating the game answer absurd. It's been 4 months. Please STOP telling us to be patient. We are WAY past that right now.
It's been asked SEVERAL times to no avail. Why don't they just use an old version of the game in the mean time? This game has been available for YEARS. You can't seriously expect us to believe that the old versions have not been saved. I've said it before and I will say it again - this level of incompetence is unacceptable. I can think of several solutions that would placate us until you guys get your act together but apparently the satisfaction of your players is not high on your list.
No
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
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