my game keeps advising me it is not connected to internet?
Answers
-
@sharonwesterside Hi and welcome, Do you have a screenshot of the error your receiving so we can advise you better.
Thanks
0 -
Is your app up to date? Have you cleared your cache and cookies recently and logged in & out of your profile recently. If not try those steps to try and resync your device!
0 -
Hi there Sharon and good day to you.
I would also suggest the same as iPete but I have extra steps, which is shared by one of the members in this thread. Log out from your game, close all running apps, disconnect from your internet/data, restart your device, reconnect your internet/data, log back in and see whether you still have the issue.
Hope it work out for you.😊
0 -
When I complete Bubblegum Hill 5 levels and go to collect my unlimited lives reward, it states not connected and no reward is credited to my account. This has happened twice in the past 12 hours. Please advise
0 -
IT KEEPS TELLING ME ITS NOT CONNECTED, I CAN PLAY THE GAME BUT NOTHING ELSE, WHY
0 -
Hi @therosebuu .
We warmly welcom you to our adorable king community.
it is a well known issue and studios are working hard to resolve it. plz. check below link for further details.
thanks
0 -
@therosebuu Hi and welcome , This is a known issue and is current;y awaiting a fix. Unfortunately we have no time frame on this at present
0 -
Hi and a very warm welcome to you @therosebuu .
Hope you get your issue resolved .
Best of luck and enjoy crushing 🍭🥂
5 -
I cannot getting to log in back my progress on facebook please help
0 -
Welcome in the King Community !
Look at the link, it may help you a little
https://community.king.com/en/candy-crush-soda-saga/kb/articles/178-i-need-help-with-lost-progress
0
