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My game is crashing (31.10.2022)- Solved!
Comments
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Welcome to Sweet King Community! 👑
We've been informed that there have been some crashing issues in this beloved game today - the good news is their game team has already found the cause and fixed it!
To go back to your game, you'll have to reinstall it. If you play connected to King or to Facebook, your won levels and your Gold Bars will be there after the reinstall. However, your Boosters might disappear. In case you purchased them, please contact our Player Support team tapping on "Help Center" in your in-game settings, and then on the article "Why can't I find my Boosters" in the Purchases and Gold Bars section. The Player Support team will try to help you out!
I have reinstalled this game then it's worked now! But all of inventory boosters, lives and features/events disappeared.
Thank you for your playing Diamond Diaries Saga. 😊
You can also check here 👇😊
🌶️ Hot right now in Diamond Diaries here and King Community here 🌶️
Want to win Free Gold Bars on this game? Participate and Answer here too! 🎉🏆✨
🎃 Looking for a fun costume for Halloween? Dress up as Lucy for a chance to win 50 Gold Bars here! I Why and when do you play King Games? - We want to know here! (Answer for a chance to win Gold Bars!) I Solve your answer from no colour image challenge and Win Gold Bars here! ⚫⚪🤔
💎🏅 Have you passed over Level 1000, 2000 and 3000? Post a screenshot then Claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here! 😄
🌍 Where are you playing from? Answer and Get the Badge here! 🌍
🗼🗽 What's your favourite destination and Why? Answer and Get the Badge here! 🌉🏜️
💎 What's your current level on this game? Post your screenshot and Get the Badge here! 🏅😉
📱💎 How many levels are there and what's the current latest version in Diamond Diaries Saga now here?
💎📱 Did you see new look on Android devices on this game? Check and Ask your feedbacks here! 😉
💎 Wanna to win Diamond Diaries Badges? Join and challenge these badges' contests here! 🏅😉
Have a wonderful and sassy day! 💎😄
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Welcome to Sweet King Community! 👑
We've been informed that there have been some crashing issues in this beloved game today - the good news is their game team has already found the cause and fixed it!
To go back to your game, you'll have to reinstall it. If you play connected to King or to Facebook, your won levels and your Gold Bars will be there after the reinstall. However, your Boosters might disappear. In case you purchased them, please contact our Player Support team tapping on "Help Center" in your in-game settings, and then on the article "Why can't I find my Boosters" in the Purchases and Gold Bars section. The Player Support team will try to help you out!
I have reinstalled this game then it's worked now! But all of inventory boosters, lives and features/events disappeared.
Thank you for your playing Diamond Diaries Saga. 😊
You can also check here 👇😊
🌶️ Hot right now in Diamond Diaries here and King Community here 🌶️
Want to win Free Gold Bars on this game? Participate and Answer here too! 🎉🏆✨
🎃 Looking for a fun costume for Halloween? Dress up as Lucy for a chance to win 50 Gold Bars here! I Why and when do you play King Games? - We want to know here! (Answer for a chance to win Gold Bars!) I Solve your answer from no colour image challenge and Win Gold Bars here! ⚫⚪🤔
💎🏅 Have you passed over Level 1000, 2000 and 3000? Post a screenshot then Claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here! 😄
🌍 Where are you playing from? Answer and Get the Badge here! 🌍
🗼🗽 What's your favourite destination and Why? Answer and Get the Badge here! 🌉🏜️
💎 What's your current level on this game? Post your screenshot and Get the Badge here! 🏅😉
📱💎 How many levels are there and what's the current latest version in Diamond Diaries Saga now here?
💎📱 Did you see new look on Android devices on this game? Check and Ask your feedbacks here! 😉
💎 Wanna to win Diamond Diaries Badges? Join and challenge these badges' contests here! 🏅😉
Have a wonderful and sassy day! 💎😄
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Big issue for me is I can’t login to my account, different messages, not connection try in a bit, email not recognised despite working to change my password.
had to set up a new account to be able to ask why.
can anyone help I am a long way into the game, over level 3500
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Welcome to Sweet King Community! 👑
You make sure reinstall or clear the data od this game then you can go back to your game. If you play connected to King or to Facebook, your won levels and your Gold Bars will be there after the reinstall. However, your Boosters might disappear. In case you purchased them, please contact our Player Support team tapping on "Help Center" in your in-game settings, and then on the article "Why can't I find my Boosters" in the Purchases and Gold Bars section. The Player Support team will try to help you out!
I have reinstalled this game then it's worked now! But all of inventory boosters, lives and features/events disappeared.
Thank you for your playing Diamond Diaries Saga. 😊
You can also check here 👇😊
🌶️ Hot right now in Diamond Diaries here and King Community here 🌶️
Want to win Free Gold Bars on this game? Participate and Answer here too! 🎉🏆✨
🎃 Looking for a fun costume for Halloween? Dress up as Lucy for a chance to win 50 Gold Bars here! I Why and when do you play King Games? - We want to know here! (Answer for a chance to win Gold Bars!) I Solve your answer from no colour image challenge and Win Gold Bars here! ⚫⚪🤔
💎🏅 Have you passed over Level 1000, 2000 and 3000? Post a screenshot then Claim Level 1000 Badge here, Level 2000 Badge here and Level 3000 Badge here! 😄
🌍 Where are you playing from? Answer and Get the Badge here! 🌍
🗼🗽 What's your favourite destination and Why? Answer and Get the Badge here! 🌉🏜️
💎 What's your current level on this game? Post your screenshot and Get the Badge here! 🏅😉
📱💎 How many levels are there and what's the current latest version in Diamond Diaries Saga now here?
💎📱 Did you see new look on Android devices on this game? Check and Ask your feedbacks here! 😉
💎 Wanna to win Diamond Diaries Badges? Join and challenge these badges' contests here! 🏅😉
Have a wonderful and sassy day! 💎😄
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Hi Diamond Lim:
What makes no sense to me about the 10/31/22 Diamond Diaries game Crash is there wasn't even a game Update that made the game suddenly stop working and on Apple products. My Android version from Google Play works fine.
What makes less sense since there is no Apple update is for users to Delete the game and start from scratch. This means all our Boosters and Gold Bars are lost forever even though the data should still be there even if the app doesn't work. Other developers (e.g., Bitmango) made big changes but transferred all the boosters and in-game earned Coins. If they can, why can't King?
I've been play this game for over fours year and never had King technical support given me an appropriate answer. All we users get is some generic message. Many times it has nothing to do with our exact question.
Please let them know they need to fix it and keep all our data.
Thank you.
{User since: August 9, 2018}
Submitted: Wednesday, November 2, 2022@ 4:07 PM, Eastern USA
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Hello again and Thank you for your playing Diamond Diaries Saga so much! 😊
I see the latest version of this game is 1.58.1.0 on App Store now. You make sure update the latest version then we hope this crashing issue fixed while you can playing this game. 😊
If it's still not worked after update the latest version, let's trying to clear all of data first then we hope this crashing issue fixed while you can playing this game again. 😊
If you play connected to King or to Facebook, your won levels and your Gold Bars will be there after clear all of data. However, your inventory boosters and lives and also some features/events disappeared. In case you purchased them, please contact our Player Support team tapping on "Help Center" in your in-game settings, and then on the article "Why can't I find my Boosters" in the Purchases and Gold Bars section. The Player Support team will try to help you out! 😊
I have cleared all of data / reinstalled this game then it's worked now! But all of inventory boosters, lives and features/events disappeared.
It's still not worked after following up these steps, please let us know and thanks again. 😊
