QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/509879/not-getting-the-password-reset-link Hi 👋 Welcome to the Community! Just to better understand how we can help, could you let us know which account you're trying to reset the password for? Is it: Your Kingdom (King) account A Facebook account connected to the…
    in Not getting the password reset link Comment by QueenB September 26
  • @kiara_wael @PummyRaj @MountainMom
    in 🎡 Prize Palooza is back 🥳 Comment by QueenB September 26
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3410775#Comment_3410775 Thanks for the feedback Christine 😲 I was not aware of that, I do see the different videos when I select the link: So you do not see this part?
    in Level number 325 Comment by QueenB September 25
  • https://community.king.com/en/candy-crush-saga/discussion/508065/translation-languages Hi @Me 👋 Thanks for bringing this up, you’ve raised a really interesting point! The game should normally display in your preferred language based on a few things: The region or country set on your device The language settings on your…
    in Translation languages Comment by QueenB September 25
  • https://community.king.com/en/candy-crush-saga/discussion/508465/vision-impaired-players-crystal-layers Hi @1deed and thank you so much for sharing this 🙏 You’ve raised such an important point here, and I really appreciate the way you explained how the crystal layers impact your experience. Accessibility is something we…
    in Vision Impaired Players - Crystal Layers Comment by QueenB September 25
  • https://community.king.com/en/candy-crush-saga/discussion/508538/let-me-play-the-game-myself-please Hi @lapoovee First of all, thank you for taking the time to share this. I really appreciate how clearly you explained what you're feeling and you're definitely not alone. We’ve heard from other players that some areas can…
    in Let me play the game myself - please! Comment by QueenB September 25
  • https://community.king.com/en/candy-crush-saga/discussion/509755/level-9631-is-impossible Hey Leena4 and welcome to the Community 😊 Sorry to hear you’re stuck on level 9631, it’s definitely one of those levels that requires some strategy and a bit of luck with the candy drops. Make sure you’re using all the free boosters…
    in Level 9631 is impossible! Comment by QueenB September 25
  • https://community.king.com/en/candy-crush-saga/discussion/509754/level-number-325 Hi @aditya9423 , welcome to the Community 👋 Thanks for reaching out. Try focusing on clearing blockers as early as possible and look out for special candy opportunities. Striped and wrapped combos can make a big difference here! Also, if…
    in Level number 325 Comment by QueenB September 25
  • Hi everyone 👋 Thank you so much for all the feedback you've shared about the recent changes to the Chocolate Box tasks. I’ve read through your comments and passed them along to the team so they’re aware of how these changes are affecting your experience, especially for those of you at the end of the map or currently unable…
    in Chocolate box changes again? Comment by QueenB September 25
  • Hi there @vikrant01 I’m really sorry to hear that you’ve been having trouble with your purchase. Unfortunately, the Community team can’t look into or process purchase-related issues. These are handled by Player Support directly. If you haven’t already, please also try reaching out to Google to request a refund as they can…
    in Have not rec my purchase order from last 2 days Comment by QueenB September 23
Avatar