Why i can’t see my friend to get or send lives?

minoovrz
minoovrz Posts: 1

Level 1

Why i can’t see my friend to get or send lives?

Best Answers

  • stan1981
    stan1981 Posts: 3,459
    Answer ✓

    U can only send life every 24 hrs. Click once every 24 hrs... btw do u hav unlimited life ...

  • abe_coffee
    abe_coffee Posts: 1,976
    Answer ✓

    hi @minoovrz

    it sounds like your login has failed ... 

    this is usually temporary and requires no action 

    however ... if this is still happening on Monday please post back here 

    ... your account may need a tweak 

    @Crazy Cat Lad has access to accounts and is here most weekdays

    please provide your game ID 

    if you are on a mobile device the image below shows an automatic login that failed

    you should see your name instead of "My account"


Answers

  • stan1981
    stan1981 Posts: 3,459
    Answer ✓

    U can only send life every 24 hrs. Click once every 24 hrs... btw do u hav unlimited life ...

  • abe_coffee
    abe_coffee Posts: 1,976
    Answer ✓

    hi @minoovrz

    it sounds like your login has failed ... 

    this is usually temporary and requires no action 

    however ... if this is still happening on Monday please post back here 

    ... your account may need a tweak 

    @Crazy Cat Lad has access to accounts and is here most weekdays

    please provide your game ID 

    if you are on a mobile device the image below shows an automatic login that failed

    you should see your name instead of "My account"


  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,121

    Hi @minoovrz and welcome to the Community!

    If you friends have disappeared from the game, please check this page here for help.

  • loulouw
    loulouw Posts: 1

    Level 1

    Hello,

    Suddenly I can’t send or receive lives anymore? I’ve tried to reinstall the app and to log out my account but nothing works. I really don’t like to play anymore without having these options. When I start the game the circle in the envelope is turning as if it is loading. But unfortunately it can not be opend. Help!

  • abe_coffee
    abe_coffee Posts: 1,976

    hi @loulouw

    Sending and receiving lives will fail at times and is usually temporary.

    This happened to me on Friday and it "fixed" itself after a few hours.

    Unfortunately reinstalling the app did not help you.

    @Crazy Cat Lad posted a link immediately above your post. 

    You may want to click on "here" in that post and see if that information helps.

    If that does not help, check back here tomorrow and report everything you have tried. 

    @Crazy Cat Lad can access a player's account and is available most weekdays from Spain.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,121

    Hi @loulouw and welcome to our Community!

    Please check also the page here.

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