Where are my saved booster???!!!

RakaLong

Opened the Game and all my saved boosters and stuff I had won are gone. Why? How can I get them back?

[Deleted User]

Hi @RakaLong, welcome to the Community!

🔅 Hope that helps. Have a great day!🔅

[Deleted User]

Hi @RakaLong, welcome to the Community!

🔅 Hope that helps. Have a great day!🔅

RakaLong

Yeah I was playing on my son's mobile. Thank you.

Diamond_Lim

https://community.king.com/en/alphabetty-saga/discussion/comment/1146019#Comment_1146019

Welcome to Sweet King Community! 👑

Very sorry for your problem! 😔

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

Don't worry! Daily Bonus (can be available on 12pm to 2pm) is still helping you to earn more boosters on this game. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊