Lost my progress. Was somewhere in 800s

gmlini10

Lost progress. Was somewhere in 800s

abe_coffee

hi @gmlini10

welcome to the community

🍮 🍮  

am sorry to hear you lost your progress

please do not make any changes for now

@Crazy Cat Lad is able to access accounts ... he is available weekdays from Europe

🍮 🍮  

it may simply be a temporary login problem that will fix itself

🍮 🍮 

please look at the images below and report what you are seeing(or post a screenshot) 

🍮 🍮  

if the problem persists over the weekend please provide your user ID

to find the user ID click here ---> find user ID

🍮 🍮  

🍮 🍮  

Diamond_Lim

https://community.king.com/en/alphabetty-saga/discussion/353087/lost-my-progress-was-somewhere-in-800s

Welcome to Sweet King Community! 👑

Oh No! Have you lost your current level on Alphabetty Saga? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

You can also participate and answer here (Help Lucy to identify the cities! 🏙️), here (🎨 ✂️ Art for Halloween 🎃 with Odus, the Owl from Candy Crush Friends 🦉) and here (🎃🎃 Enter the Spooktacular 2021 Community Hub Halloween Contest 🎃) that you can chance to win gold bars on this game! 😉

Also check here :

💫From King with love Learn more about our sweet initiatives

💼 Badge of the Month- October HERE

🥁The next Featured Community Manager of the month is... HERE 🥁

🍂 Community Newsletter- October Edition HERE

Member of the Month- September 2021: CassD HERE

Let’s have some Halloween Fun HERE!

The Audio team needs you! Meet the Kingsters who "set the tone" at King here!

What is your favorite King game? HERE

The King Audio Lab HERE! 🔉

Art Nook: King Fanart HERE! 🎨

Have a nice and safety day! 😊

abe_coffee

hi @gmlini10

@Diamond Lim has some good suggestions

however ... for now please wait until @Crazy Cat Lad has had a chance to review your account

🍮 🍮  

has your game returned to level 1? ... or has your game returned to some other level?

🍮 🍮  

Crazy Cat Lad

Hi @gmlini10 and welcome to our Community!

Please check the page here below on how you can get your game restored. The page is in Pet Rescue, but the steps and troubleshooting are the same in all games:

https://community.king.com/en/pet-rescue-saga/discussion/350860/have-you-lost-your-levels-heres-how-to-get-them-restored