Game is Crashing/Freezing - Cannot play!(Reported to the Studio)!

TameraAnn

that's so sad 😢

PummyRaj

Hearty Welcome to the Farm Heroes section of our friendly King Community @zucchero01 @bleisengrein and Hello @TameraAnn  

Unfortunately, this glitch popped up with the latest update of the game App.  I am posting here to inform you all that this issue has been reported and the King Studio is looking into it.  

Hopefully, they will be able to find a work-around soon!  Can you all please go to this below link for the main thread and post the details of (1) Device you are using and (2) the Version you have right now?
https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1

Thank you all for posting in the Community!  Have a nice day/evening

zucchero01

I’m using an ipad mini. I deleted game! I’m at level 576, I’m so mad, I’ve had to start all over again with a reinstall.

Raven821

Omg I refuse to delete and loose all my achievements. I’m so sorry that happened to you.

nekskev

QueenB said:

@Patricia_Marie, @nekskev and @wolfwolf

I moved your questions here as your issues matched the one here which has already been reported this to the studio so they are currently investigating this so I'll keep ya'll updated as soon as I know more.

Some players has reported that by force closing the game app it help, but this can take few attempts and you will lose some lives during this process but cross our fingers the studio can solve this fast 🤞🤞

What ever you do, do not reinstall the game app as that will make you lose your boosters and saved up lives.

Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉

I reinstalled it after 10 days of patience, because I did not find any topic explaining my problem. Instead, I found one topic which wrote to reinstall it and to communicate in the case of boosters being lost.

Can you tell me, will I get back the boosters or not? I attach a screenshot to prove my number of boosters!

Thanks

iratxees

good morning
Since I updated the game Farm Hero saga I give the button to play at the level that touches me and does not leave me and the rest or how to let me connect on Facebook

dorsetbug

screen frozen when last chance to buy gold bars comes up. Version 50 20 5 on iPad 

PummyRaj

Hello @dorsetbug, Hearty Welcome to the Farm Heroes section of our friendly King Community

This is the new glitch that has popped up with the latest update of the game App.  This issue has been reported and the King Studio has been looking into to find a work-around

Please go to this thread and post below details https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1 
Details needed --> 1) Device you are playing; 
2) Version you have right now;

This thread will be closed as the King Team would like to collect all players' details in a single place

Thank you for understanding!  Have a nice day/evening!

dorsetbug

screen frozen when last chance to buy gold bars comes up. Version 50 20 5 on iPad 

PummyRaj

Hello again @dorsetbug, 

You have to click on this green link and post the details you wrote above
https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1 

** when you click on it, you will go to another page... scroll down there and click on “Type your Comment” box.  Than write that you are using your iPad and also the version.  (I think it is 5.20.5. but NOT 50.20.5)

dorsetbug

screen frozen when last chance to buy gold bars comes up. Version 5-20-5 on iPad At level 2014

QueenB

Hi guys 🤗

The studio has been working on improving the game, can you all make sure you have game app version 5.21.3 installed on your devices as that should help improve the game. 

Please let me know as I need to report back to the studio 😉

QueenB

@dorsetbug I've moved your post to this thread so you can keep an eye on it as this has been reported to the studio so it's being investigated!

QueenB

Hi @iratxees!

I've moved your question here as this is an issue on Farm Heroes Saga and this page is for Farm Heroes Super Saga.

Thanks   

iratxees

Ok thanks