Hello @Carinaverheyen, Hearty Welcome to the Farm Heroes section of our friendly King Community
When your game is frozen, do you see any message on the screen? If so, what does it say? By any chance, did you recently installed an update in your game?
If so, that would be the reason for you to see the frozen screen in your game. Many other players have complained about this issue. Hence, it was already reported and the King Studio is looking for a solution
I'm having the same issue, almost a week with the "last chance" screen that wouldn't close so I'd terminated it hitting home button and then clearing it from recent apps, and start it again. Sometimes I got as far as the daily bonus or the tractor dash but it froze and had to repeat the minimizing and clearing again until I got to play the game.
That was until yesterday, now it won't even let me hit PLAY or the settings, the facebook connect button doesn't load. Every time I start the app, it crashes and I get: "Unfortunately, Farm Heroes Saga has stopped". I've tried "forced close" and clearing cache. I don't want to re-install or delete data, I don't want to lose my boosters >.< Is there any way to uninstall JUST the last update? Maybe that's where the problem is. The app updated on July 4th to version 5.22.6 My device: Samsung Galaxy Tab 4 on Android 5.1.1
Hello @ramel, Hearty Welcome to the Farm Heroes section of our friendly King Community
I am sorry to hear that you are not able to play your game!! When you click on a level at the "Play" screen, is the screen just freezes? Or you can play but cannot pass the level because it is just stuck on that screen?
Can you please explain a bit more, so that we can be of proper guidance? If you click on "Type your Comment" box located below, you will be able to write back to us
Looking forward to talk to you soon! Have a nice day/evening!
Why does my game freeze everytime I ask friends to send lives at the end of the level? It won’t even let me exit the level, I have to close the app and restart.
Hello, I have the same problem. I passed level 1134 and when I wanted to play level 1135 I tap on the icon nothing happens, it doesn’t open the window so I can tap “Play” to start play the game. It seems like the game doesn’t respond at all.