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My Farm Heroes is not showing/loading on Facebook! (This has been reported)!

debera
debera Posts: 8

Level 2
edited September 2019 in Support

Best Answers

  • QueenB
    QueenB Posts: 15,761
    Answer ✓
    King doesn't have access to Facebook platform to make any changes so there might be a technical issue you're experiencing.

    Can you access the game from this link? 
  • Mildred_2_2
    Mildred_2_2 Posts: 30

    Level 3
    Answer ✓
    I got mine to come back on. At the top of the page click on the padlock in the address bar and click allow for flash. A small box will tell you it needs to reload and then it comes up. Hope everyone understands this message and it works for you.
  • QueenB
    QueenB Posts: 15,761
    Answer ✓
    @debera, thank you so much for reporting this. 

    The Studio has been informed and they are currently looking into this as we haven't been successful on reproducing this issue ourselves yet.

    @Mildred_2_2 had a possible workaround which I would like you all to try out:



    This could be a Flash related issue so please have a look at the following page for more steps.

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉
  • QueenB
    QueenB Posts: 15,761
    Answer ✓

    The game team has kindly asked for some browser logs to help diagnose the issue.

    It only takes a few seconds :)


    The steps would be this:

    1. Right click the background of the page on https://apps.facebook.com/farmheroes
    2. Click Inspect



    3. Click Console in the tab that appears to the right



    4. Right click a line in the list and click Save as



    5.     Save the file on your computer and upload the file on the comment below.

    Thank you 🙏
«1345

Answers

  • Spring
    Spring Posts: 6

    Level 2
    Has King Games removed Farm Heroes Saga as of Sept.2 2019?
  • QueenB
    QueenB Posts: 15,761
    Answer ✓
    King doesn't have access to Facebook platform to make any changes so there might be a technical issue you're experiencing.

    Can you access the game from this link? 
  • reniakillgore
    reniakillgore Posts: 1

    Level 1
    I cant get Farm Heroes to load on my face book.

  • Mildred_2_2
    Mildred_2_2 Posts: 30

    Level 3
    My Farm Heroes is not on my Facebook page. Is there another link to it. If so where is it and how do I get it back. 
  • Spring
    Spring Posts: 6

    Level 2
    No other links to try.  It is too bad as I was up to 2034.  You would think there would have been a warning.  Not even showing up on King games, it is like it never existed.
  • snownuggets
    snownuggets Posts: 10

    Level 2
    bonjour j'ai le même problème, plus de farm heroes sur facebook! Le lien que vous donnez ne fonctionne pas
  • Vali_Ribeaucoup
    Vali_Ribeaucoup Posts: 2

    Level 1
    Plus d'accès non plus sur PC :-( 
    Pk n'a-t-on pas été prévenus ?  
  • kaza123
    kaza123 Posts: 1

    Level 1
    Farm heros saga has gone from mine as well, loved that game..anybody got any ideas on where or why its gone ?
  • Jan27
    Jan27 Posts: 1

    Level 1
    Ook bij mij is Farm Saga Heroes van het beeld verdwenen hoe kan ik het weer terug halen

  • andjackie
    andjackie Posts: 1

    Level 1
    i also  cant get into farm hero on my pc also my husband  cant  whats up its ok
    on my tablet

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