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Hello again @LucyOliviaLewis Hope you had a great weekend 😊
It looks like there is an issue with the prizes from Harvest Rush!!
Can you please post these below details of both you and your son
1) Device you are using and (2) Your game ID number. This link will help you ---> Find my ID
I will let you know if the Team need any other details! I will also update you whether the team can take of the issue OR if you have to contact the "Player Support Team" for the missing prizes.
Thank you for your patience and understanding! Have a wonderful rest of the day/evening! 🐑 🐤
P.S: I will check with all other players you have posted in your above comment. Christine88 is having a different issue though! Unless their game has this glitch also!!
Please make sure you specify the feature/special event that did not pay out the rewards so Support can report this to the studio and include your User ID so they can locate your game records.
Thanks
Please make sure you specify the feature/special event that did not pay out the rewards so Support can report this to the studio and include your User ID so they can locate your game records.
Thanks
It's good you remember that, but no, I gave up on that. They were supposed to reset me back to level 1. As of right now they haven't done anything with that since the last time you posted on it. So I'm done with player support. My levels can stay were they are as it doesn't matter anymore. It's seems strange to me that only a few people that won in Harvest Rush didn't receive the prize for winning, and it happened multiple times for me. But whatever.