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Why do I not get the extra move award?

fantase999fantase999 Posts: 6 Level 2

I have won several dozen extra move prizes in the last couple months (in the honey pot prizes with team and some daily awards). The button is NOT locked, they just never are added. I play on a PC through facebook. I read about unlocking it, followed those suggestions, but that didn't work. It just doesn't seem to be the problem. What can I do?

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