Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Amount debited

Sudipa
Sudipa Posts: 1

Level 1

Whon It may concern,

i just added a debit card and tried to purchase twice. Ans twice the amount is deducted from my account! but here in this game it is showing could not be purchased.

Please look into this and return my money back

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,034

    Welcome to Sweet King Community! 👑

    How about you tried these steps (Purchase Issue/Problem) that I hope this helps. 😊

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

    🔥 Hot topics here right Now 🌶

    🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟

    Have a farmtastic day! 😊

  • hechicerilla
    hechicerilla Posts: 10,353

    Hello and welcome to the sweet King community.

    If after following the steps indicated by Diamond Lim the problem has not been resolved, you should contact support directly from your game in the section that says "contact us" since unfortunately from the community we cannot manage purchases.

    You should know that when you contact you will receive a first automated message informing you that your application has been approved and shortly after you will receive a personalized attention message. Both messages are likely to reach your junk mail, so I advise you to be vigilant and check it.

    I will be here for anything you need.

    Thanks and keep enjoying

Hey! Would you like to give us your opinion?