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Facebook deleted my account and when i went to sync my new FB account my Farm Heros it went down to level 1. I was over level 900 on the other FB account! Please help me transfer that data to this new King account I created with my email .
Ciao a tutti
Hi @aerodef4
In this case, may I suggest to click on:Contact us on the bottom of this page. Send an email to Player Support from there so they can help you you and manually restore the levels.
Please remember to mention what level you were on so Player Support can restore the game right away.
You need your game ID: How to find your User ID
If you need more support, just write here in the Community and we are happy to help you 😉😉
Have a Farmtastic day 🌞🍓🍏
I have the old email account for the deleted fb profile... I just need candy crush transfered to level 1000 and 902 on farm hero's. I created a new king account, so it could go under that one. I don't care if it has to be done manually.
Hi there @aerodef4 and good day to you.
Since your old Facebook account has been deleted and not your email. I'm not sure whether we are able to restore the progress for you manually if you are able to provide that email of your deleted FB account. I'm going to tag Mr @Sukanta_Biswas and Ms @PummyRaj see if they have any update about this.
Thank you for your patience 😊🤗
Can someone please help me fix this soni don't lose years of progress? Please!
I signed up for a new king account by email. Aerodef4@yahoo.com
I cannot access my CC is number but am on level 956. Everytime I reach out to FH customer service I get a prefilled message with no help...
Hello @aerodef4 🤗 A Warm Welcome to our Wonderful King Community!
I am sorry to hear about the issue in your game!
If you don't mind, can you please clarify couple of things for me?
1) You said "you have created this new King account that your created with your email" -- were you talking about the account you made to come in here into the King Community, where you are talking to us?
2) Or did you create an account at this website ---> https://www.king.com/play/farmheroes
3) You said "when you went to sync your new GB account to your game, it went down to level 1" --- Does that mean you have an account in King.com?
Can you please answer these above 👆️ questions for me?
Now to restore your levels::
** Do you know your game ID number for your Candy Crush Saga game? If you can give that, our Candy Crush Saga Community In-charge will be able to restore the levels for that game 👍️
** To restore your levels in Farm Heroes Saga game, you need to contact the "Customer Support Team".
Please post back the details I need, and we will talk further.
Have a great rest of the day and a great week ahead 🍓 🍐 🍓
Sorry 954
Yes, please do this. Let me know what you need from me. I need this with Candy crush too. I'm at level 958
Welcome 🙂
Since there is no access to your old Facebook, your original game progress with Facebook has been lost. You need to create a new Facebook or Kingdom account and connect to the game then let me know your new Game ID.
We will try to manually reset your game progress via our CM, meaning you can start playing from level 900 on the new account.
We're trying to move your post to the Farm Heroes Saga Forum.
Thanks!
Still not working. When I emailed the support they gave me an automated message. I don't want to start over!
@aerodef4 Hi, you use details above to get levels manually restored on your new game account
Thank you
I don't have access to my original FB account. fB closed it.
Hi and Welcome to our Community
Please check this page
and visit Farm Heroes Saga Community
@aerodef4 Hi and welcome, if you have had to create a new king account please see post below for help getting your levels manually restored
New here? Sign in or create an account to join the fun.
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