Connect to new FB Account

aerodef4

Facebook deleted my account and when i went to sync my new FB account my Farm Heros it went down to level 1. I was over level 900 on the other FB account! Please help me transfer that data to this new King account I created with my email .

Freddy_

@aerodef4 Hi and welcome, if you have had to create a new king account please see post below for help getting your levels manually restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/326580/connect-to-new-fb-account

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

and visit Farm Heroes Saga Community

https://community.king.com/en/farm-heroes-saga/

aerodef4

I don't have access to my original FB account. fB closed it.

Freddy_

@aerodef4 Hi, you use details above to get levels manually restored on your new game account

Thank you

aerodef4

Still not working. When I emailed the support they gave me an automated message. I don't want to start over!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1397151#Comment_1397151

Welcome 🙂

Since there is no access to your old Facebook, your original game progress with Facebook has been lost. You need to create a new Facebook or Kingdom account and connect to the game then let me know your new Game ID.

We will try to manually reset your game progress via our CM, meaning you can start playing from level 900 on the new account.

We're trying to move your post to the Farm Heroes Saga Forum.

Thanks!

aerodef4

Yes, please do this. Let me know what you need from me. I need this with Candy crush too. I'm at level 958

aerodef4

Sorry 954

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/326580/connect-to-new-fb-account

Hello @aerodef4 🤗 A Warm Welcome to our Wonderful King Community!

I am sorry to hear about the issue in your game!

If you don't mind, can you please clarify couple of things for me?

1) You said "you have created this new King account that your created with your email" -- were you talking about the account you made to come in here into the King Community, where you are talking to us?

2) Or did you create an account at this website ---> https://www.king.com/play/farmheroes

3) You said "when you went to sync your new GB account to your game, it went down to level 1" --- Does that mean you have an account in King.com?

Can you please answer these above 👆️ questions for me?

Now to restore your levels::

** Do you know your game ID number for your Candy Crush Saga game? If you can give that, our Candy Crush Saga Community In-charge will be able to restore the levels for that game 👍️

** To restore your levels in Farm Heroes Saga game, you need to contact the "Customer Support Team".

Please post back the details I need, and we will talk further.

Have a great rest of the day and a great week ahead 🍓 🍐 🍓

aerodef4

I signed up for a new king account by email. Aerodef4@yahoo.com

I cannot access my CC is number but am on level 956. Everytime I reach out to FH customer service I get a prefilled message with no help...