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Hi. I have played on Microsoft Edge and the same thing happened, I keep losing my gifts every day. I normally play on Chrome and everything is up to date. I will download the game and use my email and a password to play the game. I will also see if my gifts will accumulate. I will start playing today and I will notify you in a few days if this is fix. Thanks.
Hi Lady_Choo. Thank you for the advice. I downloaded the game from the Microsoft store to my computer and the game is working great so far. I am even able to play in events to get more prizes just like you said. I don't know why I could not play the game on Facebook or other platforms. This has solved my problem at the moment. Thanks for the help. Enjoy your day!