Form Hero Saga unable to Login - Connection Error

ashilyas

Ok will try and let you know

ashilyas

After 4th step after connected to wifi whose cache has to clear .... I mean the game or Google play service

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2326498#Comment_2326498

Cache on phone main storage and also Google Play service 👍️

ashilyas

This one is mine phone storage I can't find cache still I tried no going to open the game let's see

ashilyas

Still can't log in and now I am on level 1 not even map is opening

ashilyas

Hello how are you? Just want to thank you you helped a lot but still I am having same problem.i think I should stop playing this game.

Lady_Choo

Did you clear the google play cache as well @ashilyas ?

1. On your Android phone or tablet, open the Settings app 

.

1. Tap Apps 

 See all apps.

Scroll down to "Google Play Services."

Tap Google Play Services.

1. Tap Storage 

 Clear Cache.

1. Tap Manage Space 
2.  Clear all Data.

Clear the cache & data of the Play Store

This gives the app a fresh start and can help fix issues.

1. On your Android phone or tablet, open the Settings app 

.

1. Tap Apps & notifications 

 See all apps.

1. Scroll down and tap Google Play Store 

.

1. Tap Storage 
2.  Clear Cache.
3. Tap Clear data.

It seems that you no longer can clean the entire phone cache from newer versions of android @PummyRaj Which is the one thing that made it better than apple.

ashilyas

https://community.king.com/en/farm-heroes-saga/discussion/comment/2330518#Comment_2330518

I was in touch with@ Pummy Raj . Ahe told me every thing and I did everything but still can't receive daily rewards and events

Lady_Choo

https://community.king.com/en/farm-heroes-saga/discussion/comment/2330530#Comment_2330530

That's fine, I just saw you asking for help with clearing the cache so thought I would mention it as I know they keep changing things all the time 😊

ashilyas

Thanks a lot 😊 but I don't know what to do as I am on level 5038 can't receive daily rewards and events