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Hi, I apologise for you not having a response just yet. There actually is no updated progress about the harvest rush problem. Although it should go in between events and not hang around. The team are having issues finding the source of the problem.
You cannot clear cache on an iphone as regards apps like you can on android. The only way its cleared is when you delete the app.
You are getting the lost connection because the event has ended and so its creating a loop as the box tells you to collect, but it can't collect as its no longer there. I get that a lot on certain events over in bubble witch.
Is your progress saved using a log in? Do you have any saved boosters? If your progress is saved (either via the kingdom or Facebook) and you have no saved boosters (as the boosters are saved in the device memory not the game so will be wiped when you remove the game) I personally would uninstall the game. Reboot your phone and reinstall the game. See if that makes it go.
If you are not saving progress, or have boosters, do not do this as it will all be lost but come back and let us know.
I understand. Just don't save too many boosters up though as a word of caution. While I do the same myself, if it comes to a point where for any reason you have to uninstall or if your phone updates even, because it's saved in your phone memory there is always that risk that they could be lost. But not only that, if you have a large amount it also means more memory use and can make the game lag.
I rarely use mine though I'm saving for "one day" so I know how it goes 🤭
Guess I "spoke" too soon. I went into my game tonight to collect my daily reward and the first thing that popped up was this…………………
I have been going into the game every day to at least collect my daily reward and there was no issue until today. I've had no new Harvest Rush event on my phone so I'm not sure what happened. I did look to make sure I still had the most recent update and I do (6.44.11).