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๐Ÿšซ Know Issue - Problems with Quests randomly shuffling and/or disappearing!

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Answers

  • ZeeVay
    ZeeVay Posts: 2

    Level 1
    edited January 2022

    I completed two of the three quests. However, when I tap one of the two rewards to collect I receive the one i tapped but the other reward is reset and I am not able to collect it. Basically, if i complete all three quests I have to pick which reward I really want because the other two will be deleted. How do I fix this?

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome

    It's always good to update your game, clear the cache and restart. Then you play a level and it will update itself. For further help, I'll give you the moderators. @PummyRaj @encantes @Lady_Choo

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi @ZeeVay and welcome to our friendly community. The quest issue is something the studio is looking into right now so all we can do is ask for patience and aplogise.

    In the meantime have you checked our contest area where you can enter for the chance to win gold?

  • CassD
    CassD Posts: 18,516

    Just wanted to report that I'm still having the same problem as previously. In this case,I had completed two quests and, when I went to collect my awards, I managed to collect one, but both changed. So for months I've been missing g out in collecting magic brand or boosters. Here's my screenshot from 17 January 2022:

    Screenshot_20220117-185118.png


  • PummyRaj
    PummyRaj Posts: 44,051
    edited January 2022

    Hello dear @CassD ๐Ÿค—

    I have asked about an update just yesterday as I am also experiencing the same from last few months ๐Ÿค”

    So, the news I have received is that, the Studio team is still working on it and trying for a fix. Looks like it is going to some more time , I am afraid ๐Ÿ˜ข ๐Ÿ™

  • CassD
    CassD Posts: 18,516
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2001944#Comment_2001944

    Thank you for the update dear @PummyRaj. Much appreciated.

  • brandyw78
    brandyw78 Posts: 50

    Level 3

    I had quests showing and almost completed one. Then they disappeared. I have uninstalled and reinstalled, cleared cache, everything and nothing fixes it. I won't buy beans or extra boosters, I use my beans for that. So, how can I fix it?

    Screenshot_20220119-134642.png


  • PummyRaj
    PummyRaj Posts: 44,051

    Hello @brandyw78 ๐Ÿค— A Warm Welcome back to our Farm King Community!

    I did see these complaints few times.... the Quests would disappear for no specific reason! And, I too have experienced a couple of times ๐Ÿค”

    The only remedy I found that works is -- log out of the game and keep the App closed for 15 to 30 minutes, then log in. Sometimes, this trick works with just 1 try. Sometimes, we might have to log in & log-out 3 or 4 times.

    You shouldn't have uninstalled the game though! Because, you must have lost all your saved boosters and they cannot be reimbursed by the King team ๐Ÿ˜•

  • brandyw78
    brandyw78 Posts: 50

    Level 3

    @PummyRaj thanks!!! Th only reason I uninstalled it was because that's usually the only way it fixes it. I tried the sign out and wait as well. It's just frustrating, but I won't give up!!

  • Halley_Cookie
    Halley_Cookie Posts: 16

    Level 2

    Did you fix the problem?

    Iโ€™m having the same issue.

Hey! Would you like to give us your opinion?

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