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Hi @Britje1 and a warm Welcome in this Community π π π π π π
We are sorry about the issue in your game, it happened to me last week and I lost all my boosters.
This is an effect ot the last game update 5.73, there is a thread about it: Issue under investigation lost boosters in the last update 5.73
If you click on the green link you can read helpful info of the problem.
I wrote to the Customer Support and I received a quick answer just after few minutes and all my boosters back!
You can contact the Customer Support in your device or from the linkΒ hereΒ π
If you have more questions don't hesitate to write we are all here to help you π π π
We wish a Farmtastic day π€© π€©
Can someone please help me. @QueenB @PummyRaj @Lady_Choo @encantes
I just logged into my game and I am back to level 1 . All my boosters and gold bars are gone . I was on level 2975 or close to that . My ID No is different to what it was. My original ID No is 5773584126
Its like I just downloaded the game and playing it for the first time . Just shattered π
Hello dear @BQN537 π€
I am so sorry to hear that your game also got affected with this glitch! Thank you for providing your game ID number. Our Farm Queen will be able to check into it tomorrow ποΈ
I am just wondering... did you make sure that you are logged into the game with your account details? Sometimes, I find myself logged out of the game (without me doing that)! It is just a suspicion (and a silly oneπ ).
Sorry for confusing you dear!
I was asking you to check if you were you logged out or still logged in! The easier way to find that is...
When you click on Profile button (on menu screen), you will see this ποΈ window If you are logged in, you will see your name and image of our profile pic
@QueenB @PummyRaj @encantes @Lady_Choo
Could you help me?
I got the same problem after the update. All my boosters lost. My ID 5819717785. Please help me get it back.
I have been playing this game for almost 7 years, I had nearly 100 boosters of each type. After the update everything was lost.