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Why can't i collect the final box? I press collect seweral times but nothing happens. I've done all requirements but still can't collect.
Hi everyone 🐝
I wanted to assure you that the issues with not being able to collect the Endless Chest rewards have been reported to the studio, and it is being looked at 👍
We know this is frustrating, and we know we will need to work on improving this new feature before making it available for everyone!
Thanks for your patience, and keep an eye on this thread which we will keep updating once we know more 😉
We apologize for the inconvenience and happy to inform that the issue should be fixed on the next version that just got released, version 6.12.
Can you please check the App Store for available updates and let u know if the issue has been fixed?
Thank you 🤗
This is happening again! I had a good run until the latest Farm Pass contest.
Playing on iPhone X, iOS 16.3.1
I don’t know what “Game ID number” is or where to find it
Hi @chatbrat11 and Welcome in this Community 🍓🍏
We are sorry if you have a problem with the Farm Pass rewards. Did you try to reboot your device and clear the cache and your game is updated to the last version?
Can you specify your type of device, Pc or mobile, Android or iOS and can we have your game ID?
Many thanks you can answer in the white comment box below ⬇️
😊😉
How do I get the power ups I lost? This is so frustrating! There are never resolutions offered for these glitches.
Hello dear @Rauken🤗 Hearty Welcome back!
I am so sorry to hear that you are still experiencing the glitch😕😕 We were informed that the new Farm Pass season should not have any issues with the Endless Chest!!
Can you please give me these details...
(1) The version of the App you have right now; (2) Device you are using; and (3) your game ID number.
I will report to our Farm In-charge right away👍️
Thank you for your patience and understanding🙏
Hello @chatbrat11 🤗 Hearty Welcome back to our lovely Farm King Community!
I am so sorry to hear that you are experiencing issues with "Endless Chest" in your game🙃🙃
Can you please tell me which device you are using and your game ID number, so that I can report to our Farm In-charge?
Thank you🐥
Still the same problem
What's the resolution? I'm having the same problem with Farm Pass - Movie Season!.
Hello @ygirl79🤗 Hearty Welcome to our lovely Farm King Community!
I am sorry to hear that you are experiencing issues with the Treasure Chest of Farm Pass!!
In this screenshot you provided, the Treasure Chest shows number 1 on it and I believe those letters mean to "Collect"!!
Aren't you able to open the box when you click on "Collect"?
I have the same problem. Since today I can’t collect the chest. The last few days I had no problems. I already restarted my iPhone and just updated the game.
Device: iPhone 13pro
Game version: 5.97.1
User ID: 11803212820
I’d appreciate your help.
Hello dear @Rauken🤗 A Warm Welcome back to our Farm Community!
I am so sorry to hear that you are still having issue with the "Endless Chest" in the Farm Pass event!! Do you see a❗️above the Treasure Chest?
We got the news that they have fixed the issue! I checked my game and it is working fine!! Looks like some farmers are still having issues😕
Can you please check which version of the App you have? If you see "Update", please install it and see if the feature works properly!
** If you find a new update, please log out of your game first, then update the App -- Then, log into your game again and see if you can collect any rewards!
Please let me know how it goes and if the feature started to work! If you are still having the issue, I will report to our Farm game In-charge👍️
I now have 58/18 but i cant collect anything. Why havent you fix this error yet? Last time i have to dubbel upp for collecting prise bu now dosent that even work.
Hello @MinervaMax 🤗 Hearty Welcome to our lovely Farm King Community!
I am sorry to hear that the issue with the Farm Pass “endless chest” still occurring in your game 😕
Last season, we have received information that it will be fixed this time!! Let me find out and get back to you.
Thank you very much for your patience and understanding!
Talk to you soon! Have a great rest of the week🌻🌻
UPDATE: They are investigating the issue! I will get back to you when I have any news👍️
I gather this hasn't been fixed. Last season, I was up to 80-something over 12 and couldn't collect. I'd hoped it would be different for this one. No such luck. It started out having to double up (24/12) and has continued.
My endless chest worked recently for a bit, then it went wonky again and now is not responding. So frustrating!
Hello @Rauken🤗 Hearty Welcome to our lovely Farm King Community!
To add bit more to what my friend Miss Choo informed above...
The "Treasure Chest" at the end of the Farm Pass is a feature that is still in testing, and hence, only few players have it.
Unfortunately, most players who have the Treasure Chest are having this issue -- collect double the points than needed to collect the reward that's inside the box.
Once there are any updates, I will get back to follow-up with you! Until then, please bear with us🙏
You're not the only one that has had that issue. I am just looking back through the threads in our mod areas to see if Pummy has asked our CM, but I cannot find anything regarding this particular one so I will raise it for you @Rauken 🤗 @Xxander
I have found that it seems to be an issue with past events and the studio cannot find out yet why its happening. So at least they will know its still continuing with this new one ☹
I've done all 30 steps and have 23/12 paw prints, but still can't collect.
Hello and welcome to the Community 👋
The last box is an extra.... I guess the number 1 is a glitch?!
But you have to pass some levels, to empty the chest again. When the number 1 get to 2 or 3, you are able to collect again. Untill the event stops. At least, thats my experiance. 😉
I think/guess @PummyRaj should be able to confirm "the bug/glitch". I didnt see a post/awnser yet.
Hope this awnsers your question
Have a nice day
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Hi, how do you get points?🙂
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