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๐Ÿšซ Known Issues - Farm Pass - Endless Chest doesn't open!

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Answers

  • Rauken
    Rauken Posts: 4

    Level 1

    Still the same problem

  • PummyRaj
    PummyRaj Posts: 44,081
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2581234#Comment_2581234

    Hello @chatbrat11 ๐Ÿค— Hearty Welcome back to our lovely Farm King Community!

    I am so sorry to hear that you are experiencing issues with "Endless Chest" in your game๐Ÿ™ƒ๐Ÿ™ƒ

    Can you please tell me which device you are using and your game ID number, so that I can report to our Farm In-charge?

    Thank you๐Ÿฅ

  • PummyRaj
    PummyRaj Posts: 44,081
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2581243#Comment_2581243

    Hello dear @Rauken๐Ÿค— Hearty Welcome back!

    I am so sorry to hear that you are still experiencing the glitch๐Ÿ˜•๐Ÿ˜• We were informed that the new Farm Pass season should not have any issues with the Endless Chest!!

    Can you please give me these details...

    (1) The version of the App you have right now; (2) Device you are using; and (3) your game ID number.

    I will report to our Farm In-charge right away๐Ÿ‘๏ธ

    Thank you for your patience and understanding๐Ÿ™

  • chatbrat11
    chatbrat11 Posts: 6

    Level 2

    How do I get the power ups I lost? This is so frustrating! There are never resolutions offered for these glitches.

  • encantes
    encantes Posts: 6,300
    edited April 2023

    Hi @chatbrat11 and Welcome in this Community ๐Ÿ“๐Ÿ

    We are sorry if you have a problem with the Farm Pass rewards. Did you try to reboot your device and clear the cache and your game is updated to the last version?

    Can you specify your type of device, Pc or mobile, Android or iOS and can we have your game ID?

    How to find my Game ID? Simple! Clickย HERE


    Many thanks you can answer in the white comment box below โฌ‡๏ธ

    ๐Ÿ˜Š๐Ÿ˜‰

  • playingforkeeps
    playingforkeeps Posts: 17

    Level 2

    This is happening again! I had a good run until the latest Farm Pass contest.

    Playing on iPhone X, iOS 16.3.1

    I donโ€™t know what โ€œGame ID numberโ€ is or where to find it

    A318626E-B5DC-4694-B645-98BBDA8FE856.png


    9D0DDDA3-79DB-4D66-BE82-6DB16E1917A0.png


  • QueenB
    QueenB Posts: 15,430
    https://community.king.com/en/farm-heroes-saga/discussion/comment/2617094#Comment_2617094

    We apologize for the inconvenience and happy to inform that the issue should be fixed on the next version that just got released, version 6.12.

    Can you please check the App Store for available updates and let u know if the issue has been fixed?

    Thank you ๐Ÿค—

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