Sign Up!

Why does Farm Heroes Saga keep returning to Level 1225?

2Β»

Answers

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello Patricia @ppinesπŸ€— Good Morning!

    I have asked our Farm In-charge about the issue you are experiencing! She has suggested 2 steps for you...

    1) Change the browser you are using and play on a different browser. If you are on Edge, play the game on Chrome or Firefox, etc.;

    2) Clean "cookies", etc., and try to play 1225 on the same browser.

    Please try both these steps and let me know how it goes. Our Farm In-charge will be waiting to hear from youπŸ‘οΈ

  • ppines
    ppines Posts: 9

    Level 2

    I play on Chrome, just tried Edge and Firefox, it takes a long time to load on both compared to Chrome.

    It has partially worked. It's now stuck on 1226, even though I have passed several levels after it.

  • Lady_Choo
    Lady_Choo Posts: 26,068

    I have nothing to add and @PummyRaj is helping you. But that must be incredibly frustrating. I think we have all had that for one level, but several ..😭

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello PatriciaπŸ€— Hope you are having a nice and warm day!

    Thank you for trying the suggestions of our Farm In-charge, and playing on different browser.

    So, which browser helped you to move from 1225?


    Does your computer has Windows 10 or Windows 11? If you do, you can download the game App through Microsoft Store. Since it will be the App version, you will be able to play many more events that give more boosters and Magic Beans as rewards. And, you will still be on the Computer.

    Just a suggestion, as I am suspecting it is the browser(s) that is messing up your gameπŸ€”πŸ€”

  • ppines
    ppines Posts: 9

    Level 2

    It wasn't a change in the browser, I used the app on my phone. Whenever I use any browser it takes me back to a previous level, it won't save the previous day's progress. I use Windows 11. And it's interesting that the browser version doesn't offer rewards, but the app does. I didn't realise that there was an app version for PCs. I'll download it and try it. Thanks for all your help.

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello dear Patricia @ppines πŸ€— Good Morning and Happy Friday 🌻

    That is weird that using a browser is messing up your game!! You must have been very frustrated πŸ€¦β€β™€οΈπŸ€¦β€β™€οΈ

    Yes! Able to play on the computer and having extra perks, is vey useful, isn’t it 🀩


    Please come back if you need any assistance in the future OR may be if you want to take a look at our contests to win some Gold Bars and/or boosters for your game πŸ†

    Have a great weekend ahead and keep having fun in your game(s) 🌻🐣🌻

Hey! Would you like to give us your opinion?