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Not getting daily rewards - 🛠 Under investigation
Ruth_Broadhead
Posts: 7
Level 2
I've not being getting daily rewards for weeks now. It briefly appeared as the new format for a couple of days then disappeared again, came back as the old format for a couple of days & has disappeared completely. I've checked for updates but there aren't any. Is this happening to anyone else? Help!!
Answers
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Hello @Ruth_Broadhead and Welcome in the Farm Community 🍏 🍓 🥕
Sorry if you have a problem with the Daily Bonus, in order to help you did you update the game to the last version? Could you please specify your game device and try to clear the cache and reboot your device? Don't unistall your game app because you will lose your boosters and progress because are in the memory device.
Please check the thread in the green link:
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Hello Ruth and Charitta 😃
I wanted to let you both know that we have reported this to the studio who will get back to us once they have been able to look at this issue.
@Charitta as Lady_Choo mentioned, we need to know which device you are playing on so we can pass on the details.
Thank you for your collaboration and patience while the team do their magic 😉
