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Not getting daily rewards - π Under investigation
Ruth_Broadhead
Posts: 7
Level 2
I've not being getting daily rewards for weeks now. It briefly appeared as the new format for a couple of days then disappeared again, came back as the old format for a couple of days & has disappeared completely. I've checked for updates but there aren't any. Is this happening to anyone else? Help!!
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Answers
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Hello @Ruth_Broadhead and Welcome in the Farm Community π π π₯
Sorry if you have a problem with the Daily Bonus, in order to help you did you update the game to the last version? Could you please specify your game device and try to clear the cache and reboot your device? Don't unistall your game app because you will lose your boosters and progress because are in the memory device.
Please check the thread in the green link:
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Hi encantes, the game was last updated on 10th Aug 23. I've been having problems since before then. I've done all the things you've suggested & given it a couple of days & unfortunately I'm still not receiving daily rewards
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Hi encantes,
User I'd is 1452736390
Thank you
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Many thanksπ
We will advise you next week, the King staff is not working in the weekend
Have a great day π€©π
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Edited by CM: π€ Oops! Please repost in English so everyone can understand! Check out our House Rules
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I haven't received my daily bonus for several weeks. The game has been updated, the cache has been cleared. identifier 6209297013
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Hello Ruth and Charitta π
I wanted to let you both know that we have reported this to the studio who will get back to us once they have been able to look at this issue.
@Charitta as Lady_Choo mentioned, we need to know which device you are playing on so we can pass on the details.
Thank you for your collaboration and patience while the team do their magic π
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I have not gotten the daily reward bonus for Farm Heroes Saga for the past two days. Is there a problem?
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