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Pink Screen!

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Humberto2810
Humberto2810 Posts: 7 Level 2
edited June 2020 in Support

Could someone explain to me why sometimes the screen stays like this, sometimes it turns purple or covers the help area. @QueenB @QueenMia

Screenshot_2020-06-26-20-48-07.png
Screenshot_2020-06-26-20-48-28.png

@QueenMia

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  • bearwithme
    bearwithme Posts: 15,960 Candy Moderator
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    Hello @Humberto2810 and welcome to our Farmtastic Community. I am sorry you are having this issue. Sometimes you can get a random glitch. What device do you play on - mobile or PC?

    First of all make sure you have the latest version of the game.

    Next clear your cache (how to do it varies on the device you are using)

    Last - exit the app, and turn off your device for at least 10-15 seconds and then turn it back on and reopen your game and see if that clears up the problem. 😊

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  • QueenB
    QueenB Posts: 13,660 Community Manager
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    @Humberto2810 How's it going?

    Did you try the steps @bearwithme has suggested?

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