MountainMom

Moderator

Comments

  • Hello @Anniseh, our CCS Moderators continously monitor milestone badge threads and take appropriate actions. You do not need to monitor badge threads. This player is obviously lost and we will provide appropriate help.
  • @GregTheMarketer, If you haven't already done so, please view the following article from our Help Center: 👉How to merge Facebook and King accounts I don't want you to need to keep scrolling!
  • Hi again, @GregTheMarketer, I am not a Facebook user, so I suggest you reach out to King's Player Support through your game: Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.” This way our Player Support Team will have…
  • Hello @Insertnicknamehere and thank you for sharing your thoughts about the lucky candy and smart fish. With so many levels in Candy Crush Saga (over 21,000) it can be a challenge to use these items effectively. I agree that there are few levels in which to use the lucky candies, but I find them most helpful on levels…
  • Hello @GregTheMarketer and Welcome to this King Community! Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you: Internet: Ensure you have a strong and…
  • Hello @hanban and Welcome to this King Community! We have made the Studio aware of numerous complaints from players regarding the boosters in special events — too few free switches, too many coconut wheels, not enough UFOs or party popper boosters, timed boosters versus boosters added to inventory, etc. Please bear in mind…
  • Hello @king1193 and Welcome to this King Community! We’re really sorry to hear that you did not receivethe gold bars you purchased. Unfortunately, we can’t restore items directly here in the Community but the Player Support team can help you out. Please reach out to them through your game by tapping the gear icon ⚙️ →…
    in Scam Comment by MountainMom 5:03PM
  • Hello @Dabby and Welcome to this King Community! We have many players who are eager to share tips on how to pass levels. It would be most helpful for you to include the level number in the title of your message and to include a screenshot of your opening board in that message. [toggle] How to take a screenshot How to take…
  • Hello @Bandit01 and Welcome to this King Community! I understand your logic; however, there is a limit of 5 lives in your lives counter. The "envelope" stores lives sent to you from friends. The envelope will hold the messages sent from friends but there is a limit of 200 lives. If you have more than 200 lives, you will…
  • Hello @toshacollege2 and Welcome to this King Community! This issue has been fixed. Please view the following article from our Help Center: 👉How to get audio back I hope this helps!