Doondie

Champion

Hello, Ms Newbie 🌹, Welcome to the forum! 👋 Do you still have your old phone? If so, you can write to Support from inside the game. This should speed things up. What do you mean you "lost [your] old email", actually? You don't remember it or you no longer have access to it? Or you don't remember your King account's login…

Salutations, newbie lady, Welcome to the forum! 👋 See my previous reply, please. Nothing more to add other than a screenshot and some extra thoughts. It seems you have an older version of the level. Tried it on the browser version of the game? Coincidentally, you encountered the cherry bug on the same level as the other 2…

Helloes, Did you not write to Support at the time? The level appears to have changed since. Now you gotta collect 12 cherries, and they seem to drop just fine. Hello, Mr/Ms Newbie, Welcome to the forum! 👋 I just played the level 3 times and didn't encounter this issue. On one hand, one gotta collect more cherries. On the…

Hello, newbie 🐼 (pandah), Welcome to the forum! 👋 The buff gets activated as soon as the notification pops up. They don't seem to learn not to enforce timed freebies on us. Did you see the unlimited lives appear before hitting Claim? Any chance you opened the game earlier without pressing Play, thus activating the freebie…

Hello, Mr/Ms Newbie, On the forum, your status is defined by your activity. So it doesn't matter that you registered over a year ago. Anyway. Poor soul... 😔 Even if you had boosters before, they are now gone for real. You shouldn't have reinstalled the game. This wipes off your boosters. The level you've come across simply…

Hello, Mr Newbie, Welcome to the forum! 👋 They haven't updated the terms in the past year, as far as I can tell. What you're experiencing is a known bug. Am I correct to assume you're playing on the browser version through Facebook's website? If this is the case, then you should read my comment here: All lives lost each…

Hello, Elizabeth, I'm guessing your lives went down the pan. 🧐 Are you playing on the browser version? If so, see here for reference: All lives lost each time I log in Have fun! 👍

Hi, If the desktop version is also bugged for you, then the only option I see is trying an Android emulator. Good luck!

Helloes, How do you know you were the winner? When did you last see the leaderboard? How long after the end of the round did you log in? There are players out there whose event keeps disappearing or resetting, which means no reward is received. Is it possible the same happened to you? Better luck next time! 👍

Hello, Ms Newbiestar, Welcome to the forum! 😊 You've run into a level with a design flaw. Not to worry, there's a solution. Just make sure you do not start the level with start-up boosters, otherwise you will get this instant fail due to no possible moves. If you have a timed boosters, wait for them to run out, then do the…