Comments
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Hey dundeekirsty! It sounds frustrating that the freezing issue continues despite the steps you've tried. Have you reached out to Player Support through the game app to report this? They may be able to look into your account specifically and help troubleshoot further. To contact Player Support for connection issues in…
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Hey odogwu and welcome to the Community 🙂 Just to clarify, when you mention "mobile money," are you referring to a specific mobile payment service? Our games supports in-app purchases generally processed through the Apple App Store or Google App Store, using payment methods linked to your Apple ID (like a credit card,…
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Hi mikoko and welcome to the Community! If your game keeps loading when trying to connect to the App Store, try these steps: Restart your device to refresh connections. Make sure you’re logged into the App Store and that you have a stable internet connection. Clear the cache of the game if you’re on Android, or ensure your…
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Hey Debug2! If your game keeps loading when trying to connect to the App Store, try these steps: Restart your device to refresh connections. Make sure you’re logged into the App Store and that you have a stable internet connection. Clear the cache of the game if you’re on Android, or ensure your iOS is updated if you’re on…
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Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
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Hey Claire1214, sorry to hear about the issue with i-Tap Buy! If you're getting a white screen, try these steps: Restart your device and check for any app updates. Clear the app’s cache if you’re on Android (this won’t delete data). Make sure your payment settings are correct in your app store account. If it still doesn’t…
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Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
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Hey Amin2329, welcome to the Community! If you’re seeing an "offline" message while connected to the internet, try these steps: Restart your device and ensure your internet connection is stable. Clear the game’s cache (this won’t affect your progress). Make sure the game is up-to-date. If this doesn’t help, you can also…
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Hey Talita0501 and welcome to the Community 😊 Could you provide more details about your missing progress? Has your game gone back to level 1? If so, have you tried connecting your game back to your King or Facebook account?
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Hey silromer, welcome to the Community 😊 Sorry to hear you're having trouble buying gold bars. Could you provide a bit more detail? For example: Are you seeing an error message? Which device are you using? Have you tried restarting the game or checking your internet connection? The extra info will help us understand and…
