Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Error message when playing on Facebook?

1101113151628

Answers

  • KathyMarie
    KathyMarie Posts: 1

    Level 1

    I am always constantly getting the orange error message. I keep losing points and losing my streak. My ID is ID: 1022888666
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited June 2019
    @Cindy_Boucher @Jaleb @KathyMarie thanks for the Game ID:s. I have reported this to the Game Studio now.

    @Annie_Soutter I'm still waiting for your Game ID to be able to report this for you. 
    https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook 
  • King_admin
    King_admin Posts: 3,790
    This discussion was created from comments split from: "An Error has Occured...".
  • Carol_Drozda
    Carol_Drozda Posts: 8

    Level 2

    I keep getting the orange screen with "You have experienced an error that we are working hard to fix. Try again in a moment". This has been going on for months now. I have already cleaned my cache and cookies and reloaded game. So please stop stalling and fix the problem like you say you are on the orange screen. Or is that a lie?

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Hi @Carol_Drozda and welcome to our Community!
    I moved your post to this thread in the same topic. 
    Could you let me know your Game ID so I can report this to the Game Studio? Check here how to find it. 
  • Yvi84
    Yvi84 Posts: 1

    Level 1


    I am getting the orange one. Please help. Thanks

  • JudyGreenwood
    JudyGreenwood Posts: 1

    Level 1

    Game ID 2070660569 I have the black cat on the orange screen. I also get a black screen. The latest thing is the screen just freezes. I was trying to play mystery mountain and kept being thrown out also I used 1 life on each level instead of 1 life for the whole game, This has been going on for months but is now getting worse, it was so bad yesterday I had to come right out of the game. I play on my lap top with windows 10. I don't have a phone
  • Lynette
    Lynette Posts: 7,050
    ... I'm still on 2614 with no tools. I noticed in Saga Help that you actually used a tool to finish this level, does this mean you can only get through 2614 level if you use tools???
    Hi @Annie_Soutter, sorry, the vids with a blockbuster were mine.
    The level can be done without boosters, a friend of mine managed it, but you have to be incredibly lucky and very patient to keep playing until you get it.
    I got tired of trying after many days!  In my opinion, some of the recent level releases have just been too difficult to complete without help.
    Most players have so many boosters that this is not a problem, so no one comes here to complain.
    This means that King don't see it as a problem, so they will stay too difficult for those of us who like to, or have to, play without help.


  • Steve_LaBruyere
    Steve_LaBruyere Posts: 23

    Level 3

    Playing game and get to the end of a level and get an error message "you have experienced an error we are trying hard to fix, please try again later" reload the game and everything resets back to beginning. happens on weather alerts and magic mountain. VERY frustrating!!!! been going on for several weeks. when are you going to fix it?

Hey! Would you like to give us your opinion?