Error message when playing on Facebook?

Mikejc

my id is ID: 1864707451 | for what good it will do this error has been going on for at least two years to most people as i see it it is a fault with the game/facebook format/platform. these companies have enough money to sort this out. but why should they when people keep playing the game and buying boosts etc

sugarpie

Kaz_Jouchims_301 said:

How long does it take to fix an error.  I have put in 2 requests now with no reply

Marjatta said:

My ID is: ID:1017645906. I get an orange cat many times every day when I play. I won`t get stuck anymore and I  get back to the same game and same level when I download the game again.

sugarpie

Hi I am having trouble getting into playing pet Rescue saga.My ID# is 1004837764

sugarpie

Hi i have being getting this message for over 2 weeks now. You have experienced an error that we are working hard to fix. pleas try again in a moment. My ID# is 1004837764

sugarpie

I have recent sent you my ID# which was wrongs o here it is again. every time I tries and play my Pet rescue Saga it tells me that "You have experienced an error that we are working hard to fix".Please try again in a moment. My ID# is 10048377764. I was wondering if I can't get it fix can I remove this Pet rescue saga and download it again..

GloriaPilar

Hi i need help please
Game ID 1002849597 Duplicate tabs

popsy

ID 1351764847  This is getting ridiculous.  I'm so upset.  I have worked hard to earn extra boosters and at least 20 of these have been lost due to cat on orange or sticking...about to give up...other games on FB are OK..it's just Pet Rescue..

Crazy Cat Lad

Hi @Mikejc @sugarpie @GloriaPilar and welcome to our Community!

I have passed on your Game ID:s to the Game Studio now. 

I will post any updates on this here as soon as I have any news. 

Thanks for your patience! 

Crazy Cat Lad

@popsy I understand that this issue can be frustrating and the Game Studio is looking into it.

Meanwhile, please play on your mobile device since this issue is only on Facebook. 

Candy_White_2

Why are the connectivity issues still occurring?  You indicated/replied that they would be resolved last week.  It is the second week and they are still occurring - - what are you going to do about it???