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Black screen on Facebook
Answers
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Hi @msnaenae .
Thank you for good news . Happy saving
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(EDITED by CM - Unsupported language)
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all I have is black screen or no internet connection sign what is the deal , i can play the regular game but not rain forest or the mountian , and I cleared all cookies and cache still can't get it.
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廾𝗂 @msnaenae, @chaudronvert & @Schlichting, welcome to the Community!
🔶 Take a look at info provided in the link below regarding error messages when trying to play Pet Rescue Saga & follow the steps described therein to make sure your Game gets the fixes released for this issue.
🐾 Win Gold Bars & other prizes for your Game ---> HERE 🐾
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Black screen ......week with , a day with out and its back. !! Have followed all the steps to no avail
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Hi and Welcome to our Community
The black screen issue is being looked into, meanwhile please try another browser. It seems to happen mostly on Google Chrome only.
Please clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date
and Please try this one
Open Facebook , click more tools and Clear browsing data and log in to facebook and open Game PRS
Check also the thread here:
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I have been stuck on game 3181. I hit play and only get a black screen. It has been that way for over a week
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I am stuck on game 3388. I hit play and get the black screen. I have cleared the cache, I have deleted and reloaded the game, I have also installed Firefox and still get the same black screen. I also have it installed on my PC (I run Windows 10) and it loads from the start of game 1. When it finally opens I get the "Failed to connect" message. Any assistance would be appreciated.
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I am the same as others - I get the black screen and then no internet connection- I can play all the in game games- the daily specials - the circus or mountain but not the level- I have cleared the caches and cookies-
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all I have is black screen or no internet connection sign what is happening I love this game and cannot play
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