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Hi, problem crashing with summer petopia

trudyottaway
trudyottaway Posts: 10

Level 2

Please let me know how I can remove summer petopia from my pet saga. As I would rather just play levels and not have the game crashing every time I open the app.

thank you

trudy

«1

Answers

  • Lynette
    Lynette Posts: 7,076

    Hi @trudyottaway

    I am sorry your device is having problems, for advice on what to do have a look at this post here: Game having crashing or loading issues!

    Please let me know if the trouble shooting does not help and I can give your further assistance 🙂

  • trudyottaway
    trudyottaway Posts: 10

    Level 2

    Hi Lynette,


    thank you you for your reply. I have already tried all this and still have the same problem and wish to remove petopia please.

  • Lynette
    Lynette Posts: 7,076

    It cannot be removed until the Petopia event is over.

    What device are you playing on?

  • trudyottaway
    trudyottaway Posts: 10

    Level 2

    This means I cannot play pet rescue for the next 20 something days that is ridiculous

    My ipad is an iPad Air that is about 8 years old.

    I am disappointed that something I cannot use is messing up my game


    trudy

  • Lynette
    Lynette Posts: 7,076

    Hi again @trudyottaway - it sounds like your device might be too old to cope with this current version of the game 😥

    There is some advice on updating at this thread here: Update iOS on your Apple device

  • trudyottaway
    trudyottaway Posts: 10

    Level 2

    Hi Lynette, thank you for this but I had already checked and my iPad is up to date.

    shouldn’t it be possible for me to choose if I want to play this petopia with a warning for older tablets users, so this problem can be avoided in future

    I think this needs to be looked into not presumed everyone will want to play


    thanks again for tuning my playing of pet rescue

  • trudyottaway
    trudyottaway Posts: 10

    Level 2

    hi Lynette, thank you sorting something. As I can now play again

  • Lynette
    Lynette Posts: 7,076

    There was a game update recently, this might have fixed your problem. I'm glad you can play again 🙂

  • Diamond_Lim
    Diamond_Lim Posts: 167,767

    Welcome to Sweet King Community! 👑

    Great and thank you for your playing Pet Rescue Saga! 👍😄

    You can also check more this games' exciting news, threads and contests here 👇😊

    🏝️ Summer Petopia! Find all info and fun about the city builder feature HERE!

    👋 Don't be shy and say hi... or woof or meow - Get Badge HERE!

    Furry & Purry in Pet Rescue Community here and in King Community here 🐈️🐕️ 🚩👑

    Want to win Free Gold Bars on this game? Participate and Answer here and here (General)! 🎉🏆✨

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Have a pawsome day! 🐾

  • trudyottaway
    trudyottaway Posts: 10

    Level 2

    After the above being sorted thank you. You have now added grow a pet and this has caused crashing again!!!!!!!!!!!

    Why do we need grow a pet when we have petopia. And why can we not stop it. This is ridiculous.


    I do not understand your thinking. Please remove grow a pet

    Thank you

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