QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/505699/game-is-linked-to-wrong-facebook-account-and-i-have-logged-out-and-still-won-t-connect Hi suzannef and welcome to the Community 👋 If your game is still connecting to the wrong Facebook account, here’s what you can try: Log out of the game completely. Open the…

https://community.king.com/en/candy-crush-saga/discussion/comment/3379896#Comment_3379896 Hey Butterfly83 🦋, Out of curiosity though, is there anything in particular that’s made you drift away from King games lately? We’re always looking to understand what keeps players coming back or what’s missing so would love to hear…

https://community.king.com/en/candy-crush-saga/discussion/505672/17780 Hey @Blungo 👋 Sorry to hear that level 17780 has been holding you back for a few days. It’s definitely a tough one! Do you want to share more about what’s making it so difficult (like blockers, move count, etc.), that way I know what feedback to share…

https://community.king.com/en/candy-crush-saga/discussion/505681/bad-level Hey 👋 Thanks for flagging this! I know level 18133 can feel pretty intense. The Studio has been reviewing some of the higher levels recently, so I’ll go ahead and pass this one along for a check. In the meantime, if you get the chance, could you…

Thanks for surfacing this and for the detailed examples 👀 This issue has been flagged to the Studio before, going back to when it involved cherries and not just the dragon levels. There’s already an investigation ongoing, and the team is reviewing older levels to update or tweak the level design logic so that this sort of…

Alright... the votes are in, and you almost nailed it! 🐝 I originally planned to go full-on Option A - cleaning, decluttering, and channeling my inner organizing goddess. But then... 😅 the heat hit, and my productivity plans melted faster than chocolate in the sun. So yep, Option B it was: beach, soda in hand, zero…

https://community.king.com/en/candy-crush-saga/discussion/505049/time-to-move-on Hi @spocko Thanks for taking the time to share how you're feeling, really appreciate the honesty. Just wanted to check, was it the missing ads that did it for you? Also, would love to learn a bit about your gameplay (if you're up for it). What…

https://community.king.com/en/candy-crush-saga/discussion/505014/candy-crush-will-not-load-my-devices-unless-i-uninstall-and-reinstall-i-need-help Hi @nanapaula1663 We understand how frustrating that must be! Reinstalling the game is generally safe if your progress is saved to a Facebook or King account but please keep in…

https://community.king.com/en/candy-crush-saga/discussion/505012/levels-not-updating Hi @zishaan and welcome 😊 Could you share a few more details so we can better understand the issue? What’s the last level you completed? Are you using more than one device? Are your devices connected to Facebook or a King account? Have you…

https://community.king.com/en/candy-crush-saga/discussion/505011/i-can-not-get-the-weekly-contest-gifts Hi @henrynihon Thanks for reaching out. Could you tell us a little more about what happened? Did the game freeze or crash? Were you unable to claim a reward you earned? Did you see any error message? The more details you…