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In BWS2 al my messages are gone and don’t get new messages!
Comments
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@muddy Hi and welcome, you are in the candy crush saga area but dont worry it will get moved to the correct area
Currently there is an issue with sending and receiving lives that is being investigated, but unfortunately we have no time frame on a fix at present
Thank You
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Hi @muddy Unfortunately we are experiencing ongoing issues with BW2 The recent feedback from the studio is telling us that the fix is more complex than they thought and therefore cannot give us a target date right now. We are very sorry but until there is a fix there is nothing we can do 😌
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When you say reset, you mean like reset it to level 1?
If so do you have a backup on your device?
If so please save any new information, close all windows and restore your back up and your messages should come back.
Let me know if this works, if not I have a couple of other things you can try.😺😺
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Welcome to Sweet King Community! 👑
Which King's game have you playing? 😊
Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️
Have a nice and safety day! 😊
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Hi @LeilaPrice Welcome
Unfortunately as BW2 is now only playable on a mobile device you can no longer play through Facebook tadd your personal friends
As I can see you are new to the community I would like to say A very warm welcome to our friendly community
Let me take you on a tour 👫 We will start with the discussion area 📃 Then why not select your game forum 🕹where you will be able to post game specific questions and join contests
Bubble witch 3 players can head straight HERE 🤹♀️🤹♂️
Finally here and here will tell you everything about moving around the community 👀
A tip for you if you want to tag a specific person, type @ then start typing the name, select the name from drop down and it will then turn black. They then will be notified.
Happy gaming and have a starlistic day 🌟🙂
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Hi @Catherina
Unfortunately the trouble shooting advice will not work with your issue.
Our studio is aware of some issues we have at the moment and are working on a fix.
Separate to that have you changed to mobile as BW2 can now only be played effectively on a mobile and is no longer supported by Facebook. You will get only get updates this way.
Your issue will be because one of my explanations.
Please come back to me should you need to 👍🌟
I would also like to say A very warm welcome to our friendly community
Let me take you on a tour 👫 We will start with the discussion area 📃 Then why not select your game forum 🕹where you will be able to post game specific questions and join contests
Bubble witch 3 players can head straight HERE 🤹♀️🤹♂️
Finally here and here will tell you everything about moving around the community 👀
A tip for you if you want to tag a specific person, type @ then start typing the name, select the name from drop down and it will then turn black. They then will be notified.
Happy gaming and have a starlistic day 🌟🙂