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  • Helen_Wong
    Helen_Wong Posts: 31

    Level 3

    why all of this disappeared? can help me to resume it? please.


  • Diamond_Lim
    Diamond_Lim Posts: 167,055

    The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

    This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

    Also check wykoon the Community Hub Moderator suggested another answer here.

    And you can also still earned more free boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels too. 😉

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

  • _Elsa_
    _Elsa_ Posts: 37,294

    @EweNaNa I just posted a response to you HERE so click on the HERE text and it will take you to my response.

  • Helen_Wong
    Helen_Wong Posts: 31

    Level 3

    I have complete level 12000, why no badge issue?


  • Diamond_Lim
    Diamond_Lim Posts: 167,055

    Welcome to Sweet King Community! 👑

    That was great and Thank you for your love playing Candy Crush Saga! ❤️😊

    You check how to get milestone banner on a milestone level here! 😉

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️🍭👑

    🎖️ Show your Candy Crush skills and claim your milestone level badges here and Share Your Best Ranks & Get The Sweetest Badges here!

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game and please check more on Candy Crush Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

    Have a nice and safety day! ❤️😊

  • Helen_Wong
    Helen_Wong Posts: 31

    Level 3

    This is totally unfair to me, other opponents have rewards, they can rely on these rewards to quickly pass the level and get gold bricks, but because I don't have these rewards, I have to keep playing with life, but I can only get 20 per day It took me a few more days of life, and finally I had to rely on gold bricks to pass the customs, but those gold bricks were taken by others, so I had to buy them with money, which made my life burden. Playing the game in this way is completely unhealthy, unfair, and has no fun. It should be that all players have no rewards, not that some people have some and none. This is a fair competition.


    I hope you can really face up to the problem and improve it, or cancel those "life" caps and give me back all the rewards, so as to give players a fair and just competition.

  • Helen_Wong
    Helen_Wong Posts: 31

    Level 3

    I don't understand what you're talking about or how to do it, but there's an easy way to tell me, because I can't find the way you say you can take it.

  • Diamond_Lim
    Diamond_Lim Posts: 167,055

    You check how to get milestone banner on a milestone level here! 😉

  • Diamond_Lim
    Diamond_Lim Posts: 167,055

    Check 💌 Lives inbox - How does it work? New Update here!

    And please! Just keep in mind this is ONLY related to Help Center and not the community or games. Thanks.

    ⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Have a nice and safety day! ❤️😊

  • Helen_Wong
    Helen_Wong Posts: 31

    Level 3

    can get back to me the ad and get the tool reward, please

    and my setting did not have the last two method, why?


Hey! Would you like to give us your opinion?