QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365503#Comment_3365503 Hi @Butterfly83🦋 We’re still working with the platform team to resolve the ongoing email and notification issues. We know this has been affecting a lot of you, and we really appreciate your patience while we wait for a permanent fix.…
    in what is going on with my notifications (Under investigation)! Comment by QueenB July 18
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3360614#Comment_3360614 Hi @Redhouse12 👋 So sorry we didn’t get back to you sooner! Just checking in, were you able to get your progress back? If you're still having trouble, we’d be happy to help. To recover your game, the best first step is to try…
    in Help me find my game pet rescue saga Comment by QueenB July 18
  • Hi everyone, thanks a lot for flagging this and sharing your experiences, it’s really helpful 🙏 The team is aware that the Episode Race rewards aren’t working properly in some cases (especially in the final episode), and the issue is still under investigation. I know it’s frustrating, especially when it happens multiple…
    in ✅ Update the game:No Gold Bars in Episode Race Comment by QueenB July 18
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/503729/how-do-i-remove-a-friend-on-jelly Hi @Eileen_Hecker 👋 Welcome to the Community! Thanks for your question. At the moment, there isn’t an option to manually remove friends from your game directly within Candy Crush Jelly Saga. Friends are usually added…
    in how do I remove a friend on Jelly Comment by QueenB July 18
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/503711/verify-email-address Hi @Cosyfleece 👋 Thanks for flagging this and sorry to hear you're stuck in that verification loop! If you’ve already tried resending the verification email and still haven’t received anything (even after checking your spam/junk…
    in Verify Email Address Comment by QueenB July 18
  • Hi @AidaESPSAL 👋 Thanks for sharing this idea! You're right: the Coconut Wheel can only be selected on certain types of levels before starting the game, so it doesn’t always pop up as an available booster. That said, now you’ve got me curious… 🤔 I wonder how many of you out there also have a huge stash of Coconut Wheels…
    in rueda de coco mas util Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365319#Comment_3365319 Thanks for getting back and to find your game ID, open your game and follow these steps: Tap on the pink gearwheel at the bottom left corner of the screen Tap on Account & Help You'll see your player ID right away, and can copy it to…
    in Candy Crush Train not working properly Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/503294/bring-back-human-level-designers Hi @christinewupp Thanks so much for taking the time to share your thoughts. You always provide really detailed feedback, and it's clear how much experience and care you bring to the game. I’ve taken note of your points around…
    in Bring back human level designers Comment by QueenB July 17
  • Hey @Carol-38 @christinewupp and everyone else who's shared their thoughts 😀 Really appreciate you taking the time to write all this up, especially the super detailed breakdowns (I see you both! 😅). I totally get the frustration here. When levels feel overloaded with blockers, or when keys and sculls feel impossible to…
    in 🍨🍡 Newly Released Levels! Share your feedback on the latest episode 19 626 - 19 685 Comment by QueenB July 17
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3365292#Comment_3365292 Me again @Carol and welcome @MarionSaorsaCat 👋 Thanks so much for sharing all the details, this is really helpful. It’s true that the Express Delivery rewards have recently changed for some players, and instead of 20 minutes of lives,…
    in Candy Crush Train not working properly Comment by QueenB July 17
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